Zanesfield, Ohio
1 comment

I called them in response to an email they sent me about a 33 portrait 14.99 special. I asked them if I could get in for a session.

The guy who answered the phone talked so fast I could not understand him. And every time I tried to ask a question he interrupted me. I told him that I would be coming only for the 33 portrait 14.99 pachage and he kept interrupting me saying, "oh we will discuss that when you get here". I told him I wanted to know if that was the final price.

Because that is all I wanted. I didn't want any of the other packages. Again, he kept talking over me and would not give me a yes or no that i could just get the 14.99 package they were advertising. After several attempts to get this kid to answer my question, I finally interrupted him and asked him why he would not give me a yes or no answer.

He told me to not raise my voice. I told him to stop interrupting me and answered my freakn question! I said, I am the customer! You are supposed to answer my questions in order to get my business.

He said they don't discuss pricing over the phone. WHAT!!!???? Are you kidding me??!! I live out in the country and have an hour drive to the city.

I'm not going to NOT discuss the price over the phone with you before I drive an hour to get there and then find out its really $60. You think im ***?? I told him because of the way he was conducting himself over the phone with me, he can forget about us coming. Then hung up on him.

I have gone there b4 and have told lots of my friends to go there for pictures. If this is a new policy change they have put in place, I am definitely recommending my friends and family NOT go there anymore.

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Pretoria, Gauteng, South Africa #996910

So you're going to spend more money in gas than you would spend on pictures? That's upsetting, I'm sure your children feel ***

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