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Product or Service Quality

I went to Portrait Innovations asking for simple head shots that could be used on the website of a company I work for. They responded that out of the 27 pictures, none were suitable quality.

I specifically asked for 300 dpi, I received portraits that were 79 dpi.

They used one single light, the flash on the camera. No secondary light, no back light or head light, all of which are standard portrait photography lighting techniques.

There were obvious stains on one of the backdrops clearly visible in the portraits.

Overall, I could have done as well taking a selfie on my cell phone.

This person wrote the review because of bad quality at Portrait Innovations. Reviewer claimed that he or she lost $74 and wants Portrait Innovations to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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