I got there 20 minutes before my appointment at 7:00pm was not seen until 25 minutes after my scheduled appointment. The photography snapped about 10 photos before she realized the lighting wasn't set had to take pictures all over mind you you can see the waiting room there are kids screaming and running around which was a huge distraction to my children.
Then we are told to go to the next room there is someone in there and two families ahead of me. I waited about 15 minutes before I found my photographer to ask her what was going on she told me I had to wait another 20 minutes to finish my session at that point I told her I was leaving.
All in all I will never go back to this studio in my life this is the worst place to get photos done. I am truly pissed that I have to find another studio and get my kids all dressed up again for their Christmas photos.
Review about: Portrait Innovations Photographer.
Reason of review: Poor customer service.
Preferred solution: to let other costumers know what they are getting into .