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I went there on Saturday January 20th to the 1960 location in Houston Texas. I have been to this location since my son was 3 months old and he turns 3 on Wednesday.

I must admit that this was the worst experience ever I didn't get any great pictures or any poses that I normally get. I admit my son was a bit fussy and uncooperative but that doesn't explain the lack of experience with photography and children from the photographer. She was a bit uninviting as far as first impressions which is why I can't even remember her name and today is only Sunday January 21st. Her manager i think it started with an (E) or something she was no better.

She wasn't inviting she didn't have a great presence around children and I found that to be a bit odd seeing as how a majority of your customers Focus around children. I have been going to this particular Studio for years but at the moment I'm not sure if I want to continue my business with them.

Product or Service Mentioned: Portrait Innovations Photographer.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jan 21.
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