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Made an appointment today at 1pm at the Granger, IN site and we arrived 10 mins early after driving 40 mins to get there.We waited in the waiting room for 45 minutes before approaching a worker about when our turn was and he said we were next.

We waited another 15 minutes and decided to leave because my 4 month old was starting to get fussy and tired.

My mother approached a different gentleman who was now at the counter to tell him we were leaving because we had been waiting for an hour when we were supposed to have an appointment and he did not even look up at her, he continued what he was doing and said "Sorry".We will not be going back.

This person wrote the review because of "waited an hour when we had an appointment." of portrait innovations appointment from Portrait Innovations. Reviewer claimed that he or she lost $10 and wants Portrait Innovations to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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