Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I was told one price for the package I was getting when she offered me. $50 discount saying I can get all the pictures for 2 something.

I should have know better to ask for the final price. After every thing was completed I was told my final price was $300. I was already to go with a fussy baby girl and I just decided it will be the last time I fall for this and not sure if I’ll go back. I am sure I don’t need to spen that much money to create memories and especially if I can’t trust what’s being said.

To make it worse I get the pictures and I love being able to download the pictures on my phone and share with family. Now the new site doesn’t even allow me to do so it’s offering to send a link. What if I don’t want whoever I’m sending the link to have access to all my photos.

That’s very disappointing to me and have make the experience even worse. I will be looking around for a better service experience.

Product or Service Mentioned: Portrait Innovations Deal.

Reason of review: Pricing issue.

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