Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

The studio session went well. Afterwards they told me that I couldn't get my pictures that same day because their printer was down so they said wait a couple of days and they'll call me to let me know when they printed.

Okay no problem. No phone call.

I call a couple of weeks later about them, no pictures, just the 2 small booklets and my tote. At this point I called customer service and they told me that they will look into the issue....it's been a whole year PLUS and I have yet to get my pictures after dealing with how they "stole" my money and nothing's been resolved after I spoke with the company manager and she told me my pictures will be mailed to me in 7-10 business days 3 weeks ago, still nothing...they won't have to worry about me using their studios anymore.

Product or Service Mentioned: Portrait Innovations Portrait Photo.

Reason of review: Problem with delivery.

Company wrote 0 private or public responses to the review from Aug 14, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like