Not resolved

Would never recommend this studio to anyone. Very misleading sales process.

We were strongly encouraged to purchase a pricey package that would include a disk so we would have all of the photos taken, but at no point were we told that while we were getting a disk with the package we decided on purchasing that we would NOT be getting a print release to enable us to actually use the photos on the disk. Also, to top that off, my Inbox has been inundated with promo emails of things I could buy with my daughter's photos on them but the way the photos were cropped and positioned, every single product sample shows that if I were to purchase the product, her head, feet and hands would be cut off (and they are ballet photos, so that's kind of important). I even brought this to their attention and although I was told it was fixed, it isn't.

So even if I wanted to buy something from the company itself that took the photos (which I don't), I can't!! Worst experience ever.

Product or Service Mentioned: Portrait Innovations Photo.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Oct 20, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like