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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

There's no pricing on anything, they always find a way to change the subject when you ask about prices. Then they make you fall in love with the pictures they take, and charge you $400 for

10 pictures. On top of everything they get the year wrong on the calendar I purchased. When I call to complain they say oh that's a common mistake, ( like these people are so freaking dumb that things like this happen all the time worthless) no apology, no attempt to make it better for a customer who spent over $400. I was told to send it back and wait another 3 weeks for one to come with the correct date. I had already waited 3 weeks for it. I needed it for a birthday gift to my grandmother who was recently diagnosed with breast cancer. The pictures in the calendar were filled with pictures of her first great granddaughter.

Needless to say I will never recommend them to anyone and never use them again ever!!! Waste of money, waste of time, worthless place.

Its the store in waco Texas be warned

Product or Service Mentioned: Portrait Innovations Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 11.
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