I talked to customer service and was supposed to get a phone call to fix my order, still waiting. Will give them a few more days and call again, messed up my books i payed for and been 3 week and no canvas recieved that I payed for, bad business!Read more
I went to Portrait Innovation in Gastonia, N.C. USA, I had the coupon for 41 pictures and free canvas, well I spent 750.41$ that day and first the man that assisted me told me the coupon was a gimick, I paid 19.99$ for just the canvas, and thwy kept my coupon, when I...Read more
FORMER ASSOCIATE WITH PORTRAIT INNOVATIONS: So I'm writing this as a now former associate of this company (and former by choice and you will understand why in a few minutes) I worked for this company for years. I dedicated a lot of my time into staying in good graces...Read more
Took my two year old in for pics today. Its no secret nor is it unusal that two year olds are NOT the easiest to deal with when it comes to picture time. One would think in this line of work your employees would be trained or have enough common sense to know how to...Read more
I am disappointed in my recent photos taken at Portrait Innovations. The photographer was friendly, and nice; however he did not know how to position my family so that everyone was clearly visible. My sons are 6'0, 6'1' and 6'2. My husband is 5'10....Read more
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