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Portrait Innovations is now officially a rip off. Now when you order pictures you only get the studio view of the pictures you purchased! So pretty much if you want to buy products, or any other items you can't because you may only have 3 pictures! No one wants...
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Company wrote 0 public responses to the review from Aug 31, 2014.
Anonymous
None

I have been taking my kids for over 4years and I use to be able to order extras and view my sessions on the app this time I go we can’t view the app the canceled that and I ha...

Anonymous
Anonymous

Now you don't even get that unless you buy a CD. I went with my kids this past weekend and thought I would have the portal but called today and they said no they don't anymore...

#527993
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Made an online appointment and then confirmed it with a call to the studio for a last appointment of the day for a family of 10. After we got everybody there and settled there was only one young lady working the entire time we were there. We are a fun, lively group. I...
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Company wrote 0 private or public responses to the review from Dec 06.
1.0
#1416712
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11/3/18 At our 6 month old’s picture appointment, the photographer was less than eager to be working that day. Her assistant or trainee was more enthusiastic, friendly, and professional. My son picked up on this as well. As he's normally a very happy energetic baby and...
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Company wrote 0 private or public responses to the review from Nov 28.
1.0
#1409857
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My husband bought me a gift card to them for Christmas last year. I decided to wait for my mother in law to come and get a few pictures with the two families and her together. She was finally hear and i called to make the appointment. I told them it had been 8 years...
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Company wrote 0 private or public responses to the review from Oct 13.
1.2
I didn't like
  • Did not get a print of my fav photo
  • Was mislead about what was included in my packagr
  • Customer service
#1380928
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Spent hours planning and getting my girls ready for this session. Waited over an hour to get our photos taken. Photographer (manager) was good and the pictures were nice but I only wanted the 19,99 special since we have very few relatives. So we picked out our pose and...
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Company wrote 0 private or public responses to the review from Nov 26.
Anonymous
Anonymous

In this era of excellent cheap cameras, why would anyone pay a "photographer" for images which you could probably improve upon taking them yourself ? Silly , posed pictures in...

1.4
I liked
  • Please call me
I didn't like
  • Deceptive advertising of free items
#1407918
Reply to reviews
I tried to make an appointment online for my family( Me, my husband and 2 kids) to have family photos done. I scheduled this appointment no problem. I went to scheduled another appointment this same day 20 min. later for grandkid photos for my mom for Christmas. It...
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Company wrote 0 private or public responses to the review from Nov 29.
#1410709
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November 25 2018 on a Sunday afternoon I had pictures scheduled and we got there about 2:55 and the lady told us 15 min wait ok so after waiting an hour we finally got called to take our pictures then we went to pay for the pictures because we was interested in the...
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Company wrote 0 private or public responses to the review from Nov 26.
Anonymous
Anonymous

Lady read your coupon. It says in the fine print at the bottom that there is handling. I was there that day too waiting to get my photos also and you treated the employees lik...

1.5
#1407923
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I made an appointment for portrait Innovations 11/24 @320pm. We weren't called to take pictures until almost two hours later. By then my 7-month-old was tired and my niece was restless. They didn't want to cooperate with the photos and we were only able to get a few...
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Company wrote 0 public responses to the review from Nov 25.
#1407712
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Today I had a scheduled appointment at Market Square Shopping Center in Wilmington de for my two year old daughter. Ive been a customer with portrait innovations for years and I have never experienced what I experienced today. 15 minutes into my session I was told that...
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Company wrote 0 public responses to the review from Nov 16.
1.0
#1401698
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Contact Portrait Innovations

Mailing Address:
Portrait Innovations Corporate Office
2016 Ayrsley Town Blvd. Suite 200
Charlotte, North Carolina 28273
United States
Phone:
(704) 499-9359
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Went to take pictures for my daughter birthday. 1:30 minutes before picture taken, then we were rushed. Everything we suggest how we wanted pictures taken were ignored. Pictures were very very bad. This was a special moment I can’t get back. Bruce the manager was more...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 02.
2.7
#1413175
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