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Portrait Innovations is now officially a rip off. Now when you order pictures you only get the studio view of the pictures you purchased! So pretty much if you want to buy products, or any other items you can't because you may only have 3 pictures! No one wants...
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Anonymous
None

I have been taking my kids for over 4years and I use to be able to order extras and view my sessions on the app this time I go we can’t view the app the canceled that and I ha...

Anonymous
Anonymous

Now you don't even get that unless you buy a CD. I went with my kids this past weekend and thought I would have the portal but called today and they said no they don't anymore...

#527993
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I am writing this to protect you, prospective employee, from this company. Take heed of this warning, as well as the reviews written by a growing community of ex-employees victimized by this business. Many of the reviews posted online have been deleted because of...
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Anonymous
Jacinta

She is completely right but I'm gone say it like this they are cons . They owed me 600 for gas and mileage gave me 200 and told me to give them prof of the rest. The manager l...

Anonymous
Anonymous

Did ANYONE actually read of all that? To be honest... I got the feeling that this is someonewho works there trying to remind ex employees what they agreed to. Maybe I'm just p...

#386790
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Went in on Saturday with my 5 grandchildren, ages 4 mo. to 12 years. When I first walked in I was told by JP to get them ready around to the right. so I sat the little boys down on a loveseat and changed thier socks and was undressing the 4 mo old baby girl and before...
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1.8
I didn't like
  • Rude manager and photographer
#1298779
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This is the last time i will ever go to Portrait Innovations. I seriously hope they go out of business. My local store in Bel Air MD doesnt have leadership skills- no manager on site. They have a young "photographer" running the place with no experience on taking...
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1.0
#1300732
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I arrived at the Midlothian location with a 19.99 coupon to have pictures taken of my 16 year old. I was told they don't honor those for just one person. They said nothing about not being able to use it for just one person on the coupon. When I was directed to speak...
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OpenTiffany
OpenTiffany

How did you manage to get a 16 year old to agree to sit for photos ? I would have put up a struggle which would have worn my mother into convulsions. One thing I actually hate...

1.0
#1296091
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Dear team, For what it worth. You team in 9918 Gulf Coast Main Street, Suite B-103 Fort Myers, FL 33913. I advised her we were on vacation and could not pick up the canvas and calendar's that came with the order if they were not there by weeks end they we were leaving...
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Anonymous
Kamilah Humphrey

They are horrible I will never give them another dime I'm still waiting on my baby pictures but they took my money and.. that's a darn shame

#1286281
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I am so extremely disappointed in Portrait Innovations. We have used them with all of our kids. We ALWAYS get the packaged special and pick different poses for each picture and get the disk with every single photo (edited and unedited). This time it was 1 pose for all...
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2.3
I didn't like
  • Photo quality
  • Back drop was poor- costumer service poor
#1271677
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I have used your company for years for my family and grandchildren. They live in other states and ww have always been able to view the pictures so i can choose my own poses. I also purchase a book with the pictures in them. Today my son took my grandson and the person...
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#1293115
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Around Christmas time. I paid shipping for the free gift of a canvas photo that I never received. I called the studio who claim they emailed me twice about my order arriving at the studio. If i paid for shipping, why wouldn't it be shipped to my house? Also, why...
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2.9
#1291726
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Contact Portrait Innovations

Mailing Address:
Portrait Innovations Corporate Office
2016 Ayrsley Town Blvd. Suite 200
Charlotte, NC 28273
Phone:
(704) 499-9300
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Portrait Innovations - Never received product I bought!!

I had family Easter photos taken and I ordered a hardcover photo book. The first one was recieved within 2 weeks. They messed up on the book and had to submit in a redo, and now it’s been 2 months and I’m still waiting on my book and they can’t seem to tell me anything!!!!! This was the location on Midlothian
1.9
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Website
#1290985
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