I was treated wrongly disrespectfully first of all I'm hearing impaired I told them that when I enter the building. Second of all the young lady that was taking my son pictures wasn't patient at all with my kid. Then I went to the restroom and I come back and I'm...Read more
My name Essie Smoot and I have received bad customer service if it's business today. Very unprofessional employees today September 22,2018 @Lakeside location in Sterling Heights Michigan. They are very unprofessional employees I was there for appointment at 3:40 p.m....Read more
Portrait Innovations - Bruce was great!!!
Had newborn photos of my daughter taken. She has been having tummy issues and was super fussy for our session. Bruce was patient and really worked through the session to make amazing shots despite all the tears!
Portrait Innovations - Horrible customer service
No ANSWER bad service sign up for deal the lady told me it was no Longer going up but it's still up being advertised she did and heard what she wanted to and after all was said and I smiled said well have a good weekend no response. Even with the fact of me setting up for a better appointment then that she was rude
I was very excited to finally have pictures done with my two grandchildren, ages 3 and 4 1/2 month old. We showed up on time for our appt, she did attempt to call me 15 minutes prior to our appt but I missed the call since we were driving there. We live about 40...Read more
would like to speak to a regional manager asap out appt is 09/19/18 our son is home on leave please call 346 917 9079 had pictures done here a few years ago horrible experience and was told we would get 2 free poses if we came back spoke to manager here she said she...Read more
- Please call me
I didn't like
- Please call
Portrait Innovations - Very upset Mother
I brought my 2 year old daughter, she was not happy withtaking photos. They took 24 photos and I had to walk out not buying anything because you did not get your 76 shots. And I had a birthday party with no pictures. I will never go again. I hope you enjoy the 700. I spent before.
I honestly can't say anything good about my one and only experience at the Bel Air MD Portrait Innovations Studio. We scheduled our appointment for 10am and were not seen until 11am. There were two photographers taking pictures in two different rooms and because they...Read more
I didn't like
- Cant buy a cd of images
- Constant confusing sales pitch
- Running behind schedule
My oldest child is 15 and my youngest is 7.... for ten years we have been going to portrait innovations in Madison Wi. Always happy until now. They closed the doors to our Madison location so we drove an hour to the Brookfield location. The cleanliness was appalling...Read more
When I to Portrait Innovation Grant I was 20 minutes late seeing that I have to come from Stillwater and then I'm from Texas so I'm not too familiar with anything in the city or in Edmond wherever it is. Me being 20 minutes late they said a family of 15 before me it...Read more
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