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Most helpful review
Portrait Innovations is now officially a rip off. Now when you order pictures you only get the studio view of the pictures you purchased! So pretty much if you want to buy products, or any other items you can't because you may only have 3 pictures! No one wants...
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25 comments
Anonymous
#1811338

You sound stupid. Of course U should only get the photos you purchase .

Sound like a cheap customer mad about not getting over anymore. Customers like that are probably why they *** down lol

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Review
#527993 Review #527993 is a subjective opinion of poster.

Store closed and didn't get my products | Portrait Innovations review from East Jefferson, Kentucky

Canvas was paid for and waiting for me to pick up but store in Louisville is permanently closed.
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Review
#1773053 Review #1773053 is a subjective opinion of poster.
Cons
  • That place is a joke
Reason of review
Canvas at store but it is closed permanently
Preferred solution
Deliver product or service ordered

Location closers didn't receive canvas | Portrait Innovations review

1.0
Details
Been trying to get my canvas from the Marietta Georgia location and the closed for good.
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Review
#1772954 Review #1772954 is a subjective opinion of poster.
Service
Portrait Innovations Photo Service
Cons
  • Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Store closed and didn't get my products | Portrait Innovations review from Cross Creek, North Carolina

Store closed no warning and I did not receive what I paid for.
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Review
#1772478 Review #1772478 is a subjective opinion of poster.
Service
Portrait Innovations Deal
Reason of review
Store closed without warning
Preferred solution
Deliver product or service ordered

Canvas I haven't picked up | Portrait Innovations review from Pensacola, Florida

Canvas I haven't picked up - Portrait Innovations review
I havnt pick my Canvas Up during Christmas Dec 2019 The Location is No longer Open
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Review
#1770637 Review #1770637 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Pros
  • I have used them for years and am very happy with them
  • Great pricing
  • Photographers were friendly
Reason of review
Order processing issue
Loss
$50
Preferred solution
Deliver product or service ordered

Questions about my canvas | Portrait Innovations review from Miami, Ohio

I purchased a canvas with picture package, they closed and didn't inform anyone that had products there.so what are us as customers suppose to about our purchased items??
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Review
#1770481 Review #1770481 is a subjective opinion of poster.
Service
Portrait Innovations Photo Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Would not go | Portrait Innovations review from Monroeville, Pennsylvania

1.4
Details
They took Christmas pictures of my girl and never received my pictures they said printer was not working and they would call me when they were finish but they ended up closing down now I'm out of beautiful Christmas pictures
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Review
#1769821 Review #1769821 is a subjective opinion of poster.
Pros
  • Pictures
Cons
  • Lack of creativeness
  • Unorganzised
  • Not getting what is advertised
Reason of review
I want my pictures
Loss
$21
Preferred solution
I want my pictures
Tags
  • Just Poor All Around

Do not use them | Portrait Innovations review from Pleasant, Indiana

1.0
Details
Ever try getting 4 girls ready for pictures?! Not an easy task. Took my daughters for the pictures, sat through the pictures, paid for pictures, never got the pictures. Such a shame. I have Christmas pictures done every year. This year Portrait Innovations ruined it. They were done, just sitting there. All I had to do was pick them up. Now I will never see them.
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Review
#1766863 Review #1766863 is a subjective opinion of poster.
Pros
  • Photographers were friendly
Cons
  • Closed and did not give me my pictures that i paid for
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Deliver product or service ordered

No I do not | Portrait Innovations review from Northville Township, Michigan

I did not receive my photos and now the Northville store is closed. How do I get my photos?
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1 comment
Anonymous
#1813189

Same here!

Review
#1765763 Review #1765763 is a subjective opinion of poster.
Pros
  • Studio staff was very nice
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

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Permanently closed | Portrait Innovations review from Sugar Land, Texas

We went to take Christmas pictures of my granddaughter and was not able to pick them up due to they are permanently closed
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Review
#1764361 Review #1764361 is a subjective opinion of poster.
Reason of review
Permanently closed
Preferred solution
Deliver product or service ordered

Contact Portrait Innovations Customer Service

Website:
Mailing Address:
2016 Ayrsley Town Blvd. Suite 200
Charlotte, North Carolina 28273
United States
Phone:
(704) 499-9359
All Portrait Innovations Contacts

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Verified Reviewer

No I don’t I have the right to. | Portrait Innovations review

No I don’t I have the right to. - Portrait Innovations review
I took Christmas Pictures and I never received my Canvas and a few pictures they were suppose to correct for me I was suppose to receive it in the mail and I havent got anything I want my things I paid for!! Im frustrated because there is no way of me contacting them! I would have never took pictures with them have I known that
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Review
#1763521 Review #1763521 is a subjective opinion of poster.
Service
Portrait Innovations Shipping Service
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund