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Portrait Innovations - Help with there mobile app

The mobile app is not sending the code so I can excess my account
3.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1399478
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Im calling because on Saturday I took my Grand son for his 2 month pictures got there did the shoot when we were checking out the total was 32.00 but the promotion says 19.99 with free mug looked on the paper you guys are charging 9.99 for processing of the mug and...
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#1398568
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Portrait Innovations - Bad all the way around

We got here for our pictures and all staff was sitting around laughing and talking, no help.at all ,then at our time ,all the sudden the manager got sick and went to back ,no one came told us ,just let us wait .
1.0
Details
Customer service
#1394056
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the whole premise of PI is for you to get the pictures the same day or at least the very next day. the day of the photo shoot they were getting ready to close but assured us that the pictures would be ready in 10 min. 20 min later they said another 1/2 hour. we were...
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Crestview Hills, Kentucky
#1389301
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Portrait Innovations - Very rude facility

When they find out you only can afford the special the manager gets an attitude
#1386317
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They told me if my son doesnt smile i will not be able to purchase any pictures. They stopped in the middle of my session to get someone else while i was already late for work due to this appointment. They then told me that my son has to smile in every single picture...
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#1386207
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My year package was renewed not long time ago and wanted to cancel, but they refused to refund the rest. Don't do business with this company. There are others at lower cost than this company. This company is just about your money. not worth headaches. They policy is...
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1.0
I didn't like
  • Unorganzised
  • Rip-off customers
  • Wait time and unapologetic staff
#1385988
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My husband bought me a gift card to them for Christmas last year. I decided to wait for my mother in law to come and get a few pictures with the two families and her together. She was finally hear and i called to make the appointment. I told them it had been 8 years...
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1.2
I didn't like
  • Customer service
  • Was mislead about what was included in my packagr
  • Constant confusing sales pitch
#1380928
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We went today and got my sons first bday pic and a family photo and had 2 seperate appt and the lady said we would just do them all at once so u said okay that was fine. Then when ut was time to pay they wouldnt let us pay seperate to get the discount and the family...
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1.0
#1374995
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Contact Portrait Innovations

Mailing Address:
Portrait Innovations Corporate Office
2016 Ayrsley Town Blvd. Suite 200
Charlotte, North Carolina 28273
United States
Phone:
(704) 499-9359
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Portrait Innovations - Email code not sent

Why in the *** do you have a customer sevice number and no one answers. I need help getting my email code sent
2.8
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1374147
Reply to reviews