I used portrait innovation once for my maternity photos the lady force selled me into buying 600$ photos when I had a coupon . I told her plenty of time I'mma using my coupon than she ended up telling me she already processed the sell it can't be undone that point on I...Read more
Portrait Innovations - Wrong package and poor service
I received a portrait package to my house that does not belong to me I did contact customer service and the local office but no one can help and that's poor customer service cause this person paid good money for her product. My name is Denise Cantu my cell is 210-902-2485.
When I scheduled my appointment and choose an available time slot, I was called and confirmed my appointment. I was contacted the day of my appointment and was pressured to change my appointment time to an earlier time to the point that i didnt even want to come to my...Read more
Portrait Innovations - Great
always very professional and fun at this Collierville location kudos to the staff and your team
Kmart never answers their phones to assist customers. I am tired of calling Kmart and they don’t answer their phones. I also fed up with cigarette smoke. I am inclined to shop elsewhere because the cigarette smoke goes on my hair, clothes, and lungs. I am a second hand...Read more
Portrait Innovations - Unhappy
Okay so my appointment was for 3: 30 I didn't get called back to get my photos taken until 5: 45 and then on top of that we only got to do maybe six different poses because we had been there so long that my daughter started getting ill on top of that the pose that I wanted printed didn't get printed it was a different pose
I was overcharged. I brought it to their attention. Nothing was resolved or taken care of. In fact the manager argued with me and then said that she would rather just give me $2 cash back which was not at all the amount that I was overcharged. On top of everything else...Read more
One hour wait time passed our appointment cause employment me was on the phone with phone company getting new system installed then when it was time they said the special was a beach scene only. Made the appt days prior and advertisement does not specify beach scene...Read more
Portrait Innovations - Pictures not in my gallery
My newborn took pictures and the people working there claim that the favorites should be sent to my online gallery but they were not. I have tge option to purchasefrom gallery through website but I dont have the picture.
White Pages has bogus and wrong information. None of my information, places I lived, or relatives; none is correct. where do these people get their information anyway - under a rock. why is there no where on the site to send in replies to correct their information;...Read more
Do you have something to say about Portrait Innovations? What happened? What can we help you with?