Product: Portrait Innovations Photographer Clear all filters (119 of 119 reviews match)
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I went there on Saturday January 20th to the 1960 location in Houston Texas. I have been to this location since my son was 3 months old and he turns 3 on Wednesday. I must admit that this was the worst experience ever I didn't get any great pictures or any poses that I...
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2.0
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Portrait Innovations Photographer
#1173701
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We get there and we are completely ignored! Finally they take us back to take photos. The woman snaches my two year sold up From the play table and tries to force her in a chair to sit in for pictures. As you can imagine this didn't work, they then decided to tell us...
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1.4
Spanish Fort, Alabama
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Portrait Innovations Photographer
#1143401
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Then had a job transfer to Midland, Tx and had the worst experience ever...from extremely poor customer service, poor guidance from the photographer to the children, and to overall fair pictures. Complaints went unresolved with the Regional Manager. My daughter then...
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2.1
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Portrait Innovations Photographer
#1138378
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One can only surmise that their Corporate model is to heard people through as cattle, don’t worry about customer experience and if 50% of people walk away that’s ok. Well here is breaking news for them... your not the only game in town and unless you address these...
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1.0
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Portrait Innovations Photographer
#1136843
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WAITED AN HOUR PAST APPOINTMENT TIME WITH THREE SMALL KIDS.GOT A PHOTOGRAPHER THAT DID NOT REALLY TRY TO GET GOOD PHOTO SHOTS. I WAS CLEAR THAT I WAS THERE FOR JUST THE 29.99 SPECIAL AND 20 MORE CHRISTMAS CARDS. BUT HAD TO WORK THRU THE WHOLE HOUR OF DIFFERENT SHOTS....
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1.6
Product
Portrait Innovations Photographer
I didn't like
  • Back drop was poor- costumer service poor
  • Back drop scenes
#1135159
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I had a early appt in Baton Rouge for my kids Christmas pictures.The photographer was running late. My 1 year was scared and cried a lot. After about 50 pics stated we have to reschedule bc its company policy that she can't be crying in pics. Umm I'm buying the pics...
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1.7
Product
Portrait Innovations Photographer
#1133434
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I have been taking my children to the moosic pa location for about 6 years and never had a problem until my last visit about two weeks ago. The photographer completely ignored what i wanted and did whatever she wanted. My son didnt want to sit where she wanted him to...
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2.3
Moosic, Pennsylvania
Product
Portrait Innovations Photographer
#1130285
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I made an appointment with Portrait Innovations their motto, "Let our professional photographers help you get great portraits..." There was not one professional photographers at this Huntsville location on November 12, 2017 nor was there a cordial employee in the...
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Portrait Innovations Photographer
#1130172
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Didnt say anything about the guy lying to me or anything! like really? So i brought that up again and she said he would address it with the manager i told her i had already spoke with the studio manager and she was like but you like the pictures so you bought them... The employees INCLUDING THE MANAGER that got sideways with me is super rude! and so is the customer service! I WILL NOT be going back to the Jacksonville Fl...
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2.2
Product
Portrait Innovations Photographer
I liked
  • Kids that are in the pictures
I didn't like
  • People working for this company
#1076382
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I had a 12:40 pm appointment today at the Clarksville Indiana location. A male called me to confirm my appointment around 11:45 am I then told him me and my 4 kids were still coming but if we were about 5 minutes late will it be okay? He then told very rudely "no i...
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1.0
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Portrait Innovations Photographer
#1068787
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