My family were less then10 minutes late and got turned away by the one off Hulen in Fort Worth. We had a 5:40pm appointment.
We arrived at : 5:57 by my clock. Christmas traffic out that way was a mess. Since it's across from Hulen mall. We went tonight on a Tuesday.
My family rushed home early from work ready to take Christmas photos. MY Grandchild was soo excited. Then immediately very sad due to us being a few minutes late.
Our burst of excitement was ruinned by portrait innovation. Thanks for nothing.
Product or Service Mentioned: Portrait Innovations Photo Service.
Reason of review: Poor customer service.