Product: Portrait Innovations Photo Service Clear all filters (0 of 168 reviews match)
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Portrait Innovations - Never got photo to my emails

No answer and phone hung up
2.4
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Portrait Innovations Photo Service
#1418453
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Portrait Innovations - Appointment today at Promenade

Horrible experience, 2 1/2 hours to get in and out with 2 toddlers. Way overbooked.
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Portrait Innovations Photo Service
#1412697
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Spent hours planning and getting my girls ready for this session. Waited over an hour to get our photos taken. Photographer (manager) was good and the pictures were nice but I only wanted the 19,99 special since we have very few relatives. So we picked out our pose and...
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Anonymous
Anonymous

In this era of excellent cheap cameras, why would anyone pay a "photographer" for images which you could probably improve upon taking them yourself ? Silly , posed pictures in...

1.4
Product
Portrait Innovations Photo Service
I liked
  • Please call me
I didn't like
  • Deceptive advertising of free items
#1407918
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Portrait Innovations - Frustrated

There was no answer on the phone. Apparently they no longer accept customer service calls and instead u have to write an email. THAT helps. Smh.
2.6
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Advertised vs Delivered
Customer service
Discounts and Special Offers
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Portrait Innovations Photo Service
#1406866
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Yesterday I went to the studio in Wyomissing, PA. I had an appointment time of 10:34 a.m. but wasn't seen until almost an hour later. The person who took the photos only managed to get one decent shot out of what she snapped. I purchased a package that was $19.99 for...
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1.6
Product
Portrait Innovations Photo Service
I liked
  • Background images
I didn't like
  • Scheduling over booked
  • Images of my child
  • Overbooking and und qualified staff
#1403164
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Portrait Innovations - Very upset Mother

I brought my 2 year old daughter, she was not happy withtaking photos. They took 24 photos and I had to walk out not buying anything because you did not get your 76 shots. And I had a birthday party with no pictures. I will never go again. I hope you enjoy the 700. I spent before.
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Portrait Innovations Photo Service
#1347659
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First of all this was a milestone picture for my daughter which is something you can never get back. ONE their only concern is how many pictures they take so they can make money. TWO They don't give you options on backgrounds they just pick and start taking pictures....
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1.0
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Portrait Innovations Photo Service
#1337400
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Portrait Innovations - Not hood

There is no good photographers. Even my son’s eyes isn’t open well, photographer said I don’t think so. It’s crazy. She just didn’t want to redone. Bad. I won’t back.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Portrait Innovations Photo Service
#1254012
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This place has went down the toilet. When they open they were great. The last few years they can care about customer service. The same girls work there that over worked and they have no power to fix a thing. We got there early and watched the three girls do a big group...
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Anonymous
Anon

She was probably training. They only hire 4 people per location and are always pushing to cut hours.

2.4
Product
Portrait Innovations Photo Service
#1243255
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My family and i have uses portrait innovations for 10 years . We set up another apt for family pics and waited 2 hours past our scheduled apt time while haveing 6 children and when we did finally get to get pics the lady had no patients at all , poor attitude Nd rude...
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2.1
Product
Portrait Innovations Photo Service
#1232529
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