Product: Portrait Innovations Manager Clear all filters (47 of 47 reviews match)
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Jerry should help them more instead of talking to them like a DOG they should have more training. I almost didn't buy anything just because the manager was so unprofessional. Jerry kept coming to the picture slideshow station telling them was going entirely to slow & pull them in a print area to have group ga...
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3.3
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Portrait Innovations Manager
#1167410
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I have been to portrait innovations Monroeville, PA location many times. And my children were not the greatest photo takers. Always crying and really difficult. Until the manager Ashley White was absolutely fantastic. She really clicked with my 3 children. She played...
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4.9
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Portrait Innovations Manager
#1161649
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I scheduled an appointment 1-2 weeks prior to my appointment.When we arrived last evening @ 5:50pm for a 6:15 pm appointment. At 6pm I went back up to the desk to be told that they were running 1 hr behind. I kept checking every 15 minutes because I was also told that...
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Portrait Innovations Manager
#1145977
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Portrait Innovations - Debbie Dunn

#1145824
3.7
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My husband un happy about our package.and he didn't like the post that we have done.i call the studio and talk to the manager and she told me that she has to have the pictures back .and I told her what I have left and she say that she couldn't do anything it...
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Portrait Innovations - Customer service is suck

#1056083
2.2
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had an appointment for a sitting.Manager made us wait for nearly an hour after our set appointment while she helped anyone else who came in the door even when there were other staff available just because I was 5 minutes late for my appointment
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Portrait Innovations Manager Review

#983020
3.5
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When we arrive it was packed And we were told that he was one family ahead of us and as we sat there for over an hour past my appointment they can see you to take more people in front of us I walked in after when I asked to speak to someone the lady that was supposed to be the manager was very rude and she handed me off to a sales associate I haven't felt so displeased with customer service
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Portrait Innovations Manager Review

#978722
My daughter went to the one in Waco Tx. She had the worst experience, they never clicked her in for her appointment, and then when she said something the manager of the place was very rude and basically told her if she did not like it she could just leave!! Would never recommend this place to anyone!!
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I worked for portrait innovations for 6 months, the new manager is rude made us work on our breaks, rude to customers, bad management when we went to the regional manager melissa james she didnt do nothing about it! The manager would bring her child to the studio n all...
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Anonymous
Anonymous

This is at COLLIERVILLE LOCATION BTW! Tori is the manager and they have had 2 employees quit in the last 2 weeks! She was very rude to all the customer lied n said printer was...

1.0
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Portrait Innovations Manager
#1115100
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I asked where the studios other locations where located, and the manager Mary Beth told me to google them.Then i said well, could you just tell me. She very sarcasticly started nameing out of state locations.I said i am calling customer service and she said go ahead i...
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Anonymous
Pi worker

To be fair i work at pi and i have noidea where our other locations are. You would probably also be mad if someone was on their phone googling the location while they should b...

3.8
Product
Portrait Innovations Manager
#1104625
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Elizabeth at potrait invitations is rude and very disrespectful.I am not sure how she is a manager with such poo people skills.I had an appointment today at 5:20 and had an emergency at my home. A small fire in the backyard. At 4 I called them and advised I would be...
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1.0
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Portrait Innovations Manager
#1038215
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The Manager at the Augusta Mall Location has POOR CUSTOMER SERVICE. She was very rude!!!! I was very dissatisfied with my recent visit. My family and I are photographed at that location at least 4 times a year If not more. They were running behind schedule. That's the...
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Anonymous
Jackson

You sit for portraits at least 4 times per year ?And you have a single annoying experience so you slam the company publicly ?I'd bet they will be glad if you never return with...

2.3
Product
Portrait Innovations Manager
#1035622
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I set up an appointment for my son.My mother also set up an appointment. The manager refused to honor the package deal because we were related. Im married and wr have two different names. It shouldnt have mattered. The manager was so rude, and she even went and talked...
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Portrait Innovations Manager
#1028607
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I will never come here again and I will tell every single person I know about how horrible this manager treated me and my family. This company will not prosper because of the manager in this location. Zip- 30078 GA when they make multiple people cry in a day you need...
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1.7
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Portrait Innovations Manager
#991041
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On the day of my pictures.I did not receive them because the machine was broken. The manager Samaria stated that the pictures would be sent off that Monday, however they were not shipped off until after Thanksgiving. At that time I did not want the pictures and told...
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Portrait Innovations Manager
I didn't like
  • Poor customer service by the manager
  • Poor quality of pictures
  • Have a dishonest manager
#981146
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