Product: Portrait Innovations Manager Clear all filters (0 of 56 reviews match)
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Then after waiting they told me I couldn’t leave if I wanted my pictures the same day. Their attitudes was horrible!!!! Brooke E was the manager with the attitude and her worker Tia also. I have taken many pictures at Portrait Inv. But not this location in Southaven,...
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1.1
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Portrait Innovations Manager
#1309600
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Portrait Innovations - Awful! Horrible Customer service at Patton Creek.

Pictures are subpar at best! Way too dark and they seemed annoyed that I wanted the ONLY good picture fixed. They eventually made it ok but didnt apologize for the inconvenience it caused me. The manager even expected me to take thr TWO shades darker picture because the process would take awhile to fix it.
1.4
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Advertised vs Delivered
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Portrait Innovations Manager
I liked
  • Fact that i found the place
I didn't like
  • Long wait
  • No apology for poor service
  • Very poor quality of pictures
#1303774
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Portrait Innovations - The printer is broken

Josh the store manager will not ship my pictures to me over night due to the fact that their printer is broken and I do not live in the area. I live an hour away and work 2 hours away
1.0
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Portrait Innovations Manager
#1254097
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I schedule my appt online for May 6, 2018 @ 11:40. I arrive @11 :53 am. I wasn't aware that you had 10mins grace period. The manager (Tesha) told us we got there. She put me as no show, very rude. I bringing my son to take graduation pictures in captain gown. The place...
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Portrait Innovations Manager
#1249419
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Portrait Innovations - Very Poor Customer Satisfaction.

The Manager Uniqua has the worse attitude possible. She wasn't helpful at all and did not explain the policys and procedures before we started the section. I had my niece and she didnt make any effort to even try. Worse Customer Service Experince.
Wyomissing, Pennsylvania
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Portrait Innovations Manager
#1238260
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This is an awful way for any so called manager to treat a customer that planned to come and spend lots of money with them and has already done so in the past. Due to her poor lack of professionalism I will NEVER use portrait innovations ever again and I've went there...
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user53610119
user53610119

Just need someone to track where my Canvas is

1.0
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Portrait Innovations Manager
#1202868
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Portrait Innovations - Ride Manager

The one at Short Pump in Richmond Va was the worst experience. Manager was rude unprofessional and had no people skills. Place was dirty and I feel racial against white customers. We waited for almost 3 hours and because we were late made us wait. Took a walk in over us. I will never go back
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Portrait Innovations Manager
#1178200
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Jerry should help them more instead of talking to them like a DOG they should have more training. I almost didn't buy anything just because the manager was so unprofessional. Jerry kept coming to the picture slideshow station telling them was going entirely to slow & pull them in a print area to have group ga...
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Anonymous
Christina k

I recently visited this location and I couldn't disagree more. Jerry took our pictures and he was wonderful and he was the only photographer that could get our kids to smile! ...

3.3
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Portrait Innovations Manager
#1167410
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I have been to portrait innovations Monroeville, PA location many times. And my children were not the greatest photo takers. Always crying and really difficult. Until the manager Ashley White was absolutely fantastic. She really clicked with my 3 children. She played...
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4.9
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Portrait Innovations Manager
#1161649
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I scheduled an appointment 1-2 weeks prior to my appointment.When we arrived last evening @ 5:50pm for a 6:15 pm appointment. At 6pm I went back up to the desk to be told that they were running 1 hr behind. I kept checking every 15 minutes because I was also told that...
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Portrait Innovations Manager
#1145977
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