Manufacturer: Portrait Innovations Category: Photos Clear all filters (7 of 7 reviews match)
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There is not even space for my family and some others to sit as we wait. One family waiting informed us their appointment time was two and a half hours earlier and they had not been called yet. We waited a little over an hour (only one family called during that time). We finally decided it would not be worth the wait (having 3 children in our group). When we left around 6:00, the family who had been there since 2:00 were still having pictures...
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CoachT

CoachT My husband had even left work early for this appointment.

Portrait Innovations - Misleading and  Manipulative
I make an appointment to have family pictures done for the $19.99 special in which you get 42 pictures. One day before the appointment, a lady calls to confirm the appointment. In a voicemail, she states that it will be 60-80 shots on 4-5 backgrounds and it comes with the disc of all the pictures. She also tells me to arrive 15 minutes early. I arrive at 3:45 as the appointment is at 4. We finally get called to do pictures at 4:30. We done...
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2.6
I liked
  • Paris was the photographer and very polite
  • Staff was very friendly
I didn't like
  • Not getting the disc as promised
  • Long wait when an appointment was scheduled
  • False advertisement
#976665
My family and I had our family photos taken this past weekend. We were rushed in and around, no time for outfit change, we felt as though we were in a photography marathon. I was not asked what background or poses I wanted. Our photoghapher was pushy and bossy. My photos came out terribly dark, and I paid over $100 for them. We were the only people in there, and ther were at least 3 staff memebers so I do not know why everything was so rushed. I...
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1.0
I liked
  • Photography assistant
I didn't like
  • Quality of pics
  • Photograghers attitude
#954757
My daddy who is afraid he won't be living long wanted to take photos with his family. What a big freakin mistake to have chosen Potrait Innovations. How do you pay so much for photos and people bodies are cut off? How do you pay so much money for photos and the photographer didn’t make sure everyone was looking? How do you pay so much money for photos and the photographer and their helper has an attitude? I am livid and never again will we use...
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I been going their since my baby was a newborn. I had a couple of problens the same location but i love their special and i when back for a cake smash i didt like the pictures but i had no choice but to choose because the party is near by and i want to give out photos
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Anonymous

Anonymous Please pay for a professional photographer.

My family came in from out of town and had pictures made two weeks ago at the chattanooga TN location. We are VERY unhappy with the pictures we received and are getting no satisfaction on our complaints. Heads are partially cut off as well as ears in other pictures. Dirty photo paper was used. Glasses had glares etc...... David T. Was our photographer and is evidently the manager. He said none of this is his fault and only the machine. He...
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I came to Portrait Innovations over the holidays for Family pictures, spent an absurd amount of money on pictures that were, at best, fair quality. The manager, LeeAnn did not or would not even speak to me or look at the pictures in question. Sale is final was the comment I received. I approved on the screen nothing she could do. Against my better judgement, I returned to the location on 4/8/16 for some graduation pictures for my daughter. The...
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1.2
I liked
  • Not much
I didn't like
  • Unprofessional staff
  • Rushed through my session
  • Lack of management
#826601