Canvas I haven't picked up | Portrait Innovations in Pensacola, Florida

Canvas I haven't picked up - Portrait Innovations
I havnt pick my Canvas Up during Christmas Dec 2019 The Location is No longer Open
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Review
#1770637 Review #1770637 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Pros
  • I have used them for years and am very happy with them
  • Photographers were friendly
  • Photos
Reason of review
Order processing issue
Loss
$50
Preferred solution
Deliver product or service ordered

Because I didn't get my Candace with my Package | Portrait Innovations

Get my picture I did not get yet
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Review
#1763337 Review #1763337 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Pros
  • Great photos
  • Products were great
  • Resealable prices
Tags
  • My Order

Missing canvas | Portrait Innovations in Northville Township, Michigan

Missing canvas - Portrait Innovations
Suddenly all the locations were closed with no initial warning, I never received a call letting me know that my canvas had arrived to the location on 8 mile and Haggerty had I known the location would have been closing less than one month after my portraits. were taken, I would have sent the canvas to my home, I was told, the canvas would arrive at the store and someone at the location will call you when you're canvass has arrived, I never received that call I would like my canvas.
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Review
#1760786 Review #1760786 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Cons
  • Lack of concern for customer
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Deliver product or service ordered

Don’t count on getting your stuff | Portrait Innovations in Cleveland, Ohio

1.0
Details
Johnny@portraitinnovations.com This is Johnny grossos email. He is the owner of the company. Feel free to bombard him. And please dont fail to mention he screwed over hundreds of employees after working them like slaves over the holidays. Left us with no severance pay, no notice, nothing.
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1 comment
Anonymous
#1803073

Danielle Koches And Joe Sanders on fb. Danielle was the Cheif of Operations and her husband Joe Sanders worked help desk both have fb

Review
#1755943 Review #1755943 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care

Looking for my pictures that I paid for | Portrait Innovations

The day of our photo shoot the picture printer was down and I was told to pick up my pictures at the beginning of 2020. I came to pick up my pictures and this location is closed. I paid for my pictures and never received them.
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Review
#1753968 Review #1753968 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Reason of review
I paid for pictures and never received them
Preferred solution
I want my pictures or my refund
Tags
  • Long unnecessary wait
  • Refund 10 Days
  • Awful Customer Service

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Verified Reviewer

Never Again | Portrait Innovations

2.7
Details
Never Again - Portrait Innovations
Never Again - Portrait Innovations
I took family Christmas pictures and have no received my canvas Im beyond pissed Ive been taking pictures for years now with this company I go to see if my canvas was ready on the date they told me to come I go only to find out there closed permanently without notice this is so not fair after I paid my hard earned money and didnt get what I paid for something seriously needs to be done
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Review
#1753453 Review #1753453 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Reason of review
No notice and didn’t receive what I paid for
Loss
$100
Preferred solution
Full refund

I would like for someone to answer the telephone OR it would be great if the website was up and working. | Portrait Innovations

I am seeking an appointment at Portrait Innnovations in Winston-Salem, NC on Hanes Mall Blvd. The Website indicates that the store is open, however it is inoperable. The telephone either goes unanswered or has a busy signal.
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Review
#1752082 Review #1752082 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Pros
  • Great photos
  • Photo quality
Cons
  • Difficulty getting an appointment
Reason of review
Appointment Request
Preferred solution
Let the company propose a solution

Make sure someone is going be there | Portrait Innovations in Greenville, North Carolina

2.6
Details
Appt at 12:30 me &;;;;;;;;;;;;; my 4 children still waiting and its 1:13
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Review
#1751324 Review #1751324 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Reason of review
No one is here and they open 9-6
Loss
$100
Preferred solution
Price reduction

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Verified Reviewer

Don’t ever go to them again | Portrait Innovations in Cross Creek, North Carolina

Me and my son did pictures and i was going to pick up my canvas and the location is no longer there i didnt get no call or emails
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Review
#1751299 Review #1751299 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care
Pros
  • Woman working was absolutely amazing
Cons
  • Lack of concern for customer
Reason of review
Poor customer service

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COmpany in Trouble - Do not pay for orders - Closing stores | Portrait Innovations in Chattanooga, Tennessee

1.0
Details
Closed abruptly at Monroeville Mall. People paid for orders and are now locked out and can't pick them up. No answers. Mall trying to figure out what to do. The Mall only leases the space. Not their fault.
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Review
#1750184 Review #1750184 is a subjective opinion of poster.
Service
Portrait Innovations Customer Care