Product: Portrait Innovations Child Photo Service Clear all filters (0 of 23 reviews match)
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Portrait Innovations - Worst Photography Ever!
Portrait Innovations - Worst Photography Ever!
Portrait Innovations - Worst Photography Ever!
My family and I have spent several thousands of dollars over the years at the Davenport, IA location. This past year, the management team changed and the store has turned into a nightmare! When my husband asked what I wanted for Christmas, the answer was easy,...
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2.1
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Portrait Innovations Child Photo Service
#1433759
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Picking out pictures I had a coupon for $19.99 and got a free mug and ornament. Miranda the assistant manager told me I would have to pay $20 shipping for the mug and ornament and it would be shipped to me within ten days. Two and a half weeks later I call the store...
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1.0
Product
Portrait Innovations Child Photo Service
#1422646
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11/3/18 At our 6 month old’s picture appointment, the photographer was less than eager to be working that day. Her assistant or trainee was more enthusiastic, friendly, and professional. My son picked up on this as well. As he's normally a very happy energetic baby and...
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1.0
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Portrait Innovations Child Photo Service
#1409857
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Portrait Innovations - Bruce was great!!!

Had newborn photos of my daughter taken. She has been having tummy issues and was super fussy for our session. Bruce was patient and really worked through the session to make amazing shots despite all the tears!
Product
Portrait Innovations Child Photo Service
#1361841
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We went for our family photos today and waited an hour and a half to get out photos taken. Once we got in my daughter drooled a little bit and the photographer took his finger and wiped the drool back into my three month old babys mouth! I am furious! Not only did I...
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1.9
Product
Portrait Innovations Child Photo Service
#1254890
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Had an appointment on March 17,2018. Checked in at the front desk was told that it wouldn't be a long wait. Me and my daughter sat there and waited for over an hour in half to have the pictures taken. Felt like the lady taking the pictures was rushing my daughter with...
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2.0
Product
Portrait Innovations Child Photo Service
I didn't like
  • Wait time beyond scheduled appointment
  • Staff
  • Customer service
#1232037
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I made an appointment for my 18 month grand daughter. When we arrived at the appointment they never told us there would be an hour and half wait. No one ever checked back in with us. Needless to say by the time it got time for our session the 18 month old was checked...
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1.7
Product
Portrait Innovations Child Photo Service
I didn't like
  • Scheduling over booked
  • No apology for poor service
#1225072
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I had a 9:30 appointment for infant pictures and they didn't start photographing until 11. And as if that wasn't bad enough tgey tried to justify it with a lie about leaving me a message to botify me that they had to push me back 20 min. But i tried to give the benefit...
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1.5
Product
Portrait Innovations Child Photo Service
#1216290
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Portrait Innovations - Customer service is horrible!!!!!!

5 employees just standing while we wait.. doing nothing. We had a 2 yr old and a 3 yr old by the time they called us the kids were cranky. The customers service is horrble.. would be a great place if they had better skills.. very disappointed!
1.7
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Customer service
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Diversity of Products or Services
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Product
Portrait Innovations Child Photo Service
#1145668
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Took my niece there had an appt she is 1 yr old waited over hr half just to be seen.The baby was very restless at that point the photographer was new hardly spoke English very broken didn't know how to work with babies didn't attempt to make her smile wasn't pleased...
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1.5
Product
Portrait Innovations Child Photo Service
#1133564
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