Product: Portrait Innovations Child Photo Service Clear all filters (0 of 18 reviews match)
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Had an appointment on March 17,2018. Checked in at the front desk was told that it wouldn't be a long wait. Me and my daughter sat there and waited for over an hour in half to have the pictures taken. Felt like the lady taking the pictures was rushing my daughter with...
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2.0
Product
Portrait Innovations Child Photo Service
I didn't like
  • Staff
  • Customer service
  • Wait time beyond scheduled appointment
#1232037
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I made an appointment for my 18 month grand daughter. When we arrived at the appointment they never told us there would be an hour and half wait. No one ever checked back in with us. Needless to say by the time it got time for our session the 18 month old was checked...
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1.7
Product
Portrait Innovations Child Photo Service
I didn't like
  • Scheduling over booked
  • No apology for poor service
#1225072
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I had a 9:30 appointment for infant pictures and they didn't start photographing until 11. And as if that wasn't bad enough tgey tried to justify it with a lie about leaving me a message to botify me that they had to push me back 20 min. But i tried to give the benefit...
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1.5
Product
Portrait Innovations Child Photo Service
#1216290
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Portrait Innovations - Customer service is horrible!!!!!!

5 employees just standing while we wait.. doing nothing. We had a 2 yr old and a 3 yr old by the time they called us the kids were cranky. The customers service is horrble.. would be a great place if they had better skills.. very disappointed!
1.7
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Advertised vs Delivered
Customer service
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Product or Service Quality
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Value for money
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Product
Portrait Innovations Child Photo Service
#1145668
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Took my niece there had an appt she is 1 yr old waited over hr half just to be seen.The baby was very restless at that point the photographer was new hardly spoke English very broken didn't know how to work with babies didn't attempt to make her smile wasn't pleased...
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1.5
Product
Portrait Innovations Child Photo Service
#1133564
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While looking for the perfect place to go, I took the recommendation of my cousin to go to Portrait Innovations. The closest studio was 2 hours away but I wanted perfect pictures with the best photographers. My cousin has taken her daughter to the same studio for 6...
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1.0
Product
Portrait Innovations Child Photo Service
#1073033
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We took my one year old to Portrait Innovations for a photo shoot. When my older daughters and their cousins turned one, we had an individual photo taken of each child sitting in a chair wearing a blue dress. The blue dress belonged to their grandmother. We wanted my...
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Anonymous
Anonymous

This is the worst company to work for. They treat their employees like ***. Read the Glassdoor reviews

Anonymous
Anonymous

That's the policy. Your child was probably a nightmare. No sense in them losing their jobs if you don't follow directions well.

1.3
Product
Portrait Innovations Child Photo Service
I didn't like
  • Time commitment
  • Refusal to listen to customer
  • Lack of concern for customer
#1046235
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This will be the Portrait Innovations in Snellville, GA. My appointment was scheduled for 4:30pm on yesterday and my daughter did not take her pictures until almost 7:00pm. We waited over two hours to take some pictures...ARE YOU SERIOUS!!!! I'm not sure the system for...
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1.2
Product
Portrait Innovations Child Photo Service
I didn't like
  • I will never ever visit this location again
#1038547
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Portrait Innovations - Child Photo Service Review
1.I had coupons for the canvas special along with 33 additional portraits of the same for $23.99. I purchased nothing additional and ended up paying about $43. 2.) printer was down so now waiting about a week for my kids' pictures. I purchased these for a grandparent's...
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Product
Portrait Innovations Child Photo Service
#1020292
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Me and my fiance had an appt to get 6 month pics done for our grandbaby.They get them done but then when she goes to chose the poses for the free cards the lady tells her NO that she can only get the 2 she picked out in which EVERY TIME we've came before its ALWAYS...
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Anonymous
Anonymous

The customer service number they gave you is the corporate # they have

1.0
Product
Portrait Innovations Child Photo Service
#1014792
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