Portrait Innovations Photo Services Review
Extremely rude if you don't want to buy one of their packages. Don't have promotions if you don't want people to use them!
I went in on Tuesday to confirm rates and schedule a photo shoot for the next day. We agreed on a price ($30) and scheduled the shoot. When I came in for the shoot, they said that the lowest rate was now $100. Classic bait and switch. The photographer explained that...Read more
I went there for a family Christmas photo and it was a zoo. They were overbooked, running way behind schedule and there was nowhere to sit. They tried to fast talk us and sell more than we needed. The package deal included a coffee mug, which I never received. I...Read more
I had a horrible experience at this studio. I had a 6 o'clock appointment and they had no record of it. I was treated as if it was my error. I was interrogated by the 3 people there (what did the person say when you were making the appointment) and the other site in...Read more
I didn't like
A new manager is needed in this location. Customer's service is non-existence. I was stressed out from the time I walked in until I walked out. Photographer was very amateur and did not explain buying options. I had to keep asking questions I order to get information....Read more
I will never get our family Christmas picture done at Portrait Innovations again. First they told us they were running 15-20 minutes behind but they were actually running an HOUR behind. Then the photographer was in such a hurry that out of 52 photos, only 4 were...Read more
We had a 4:30pm appointment. We arrived at 4:05pm. At 4:20pm an employee came up to us and introduced herself as our photographer. She discussed backgrounds we were interested in, outfits, etc. She then told me that there were 2 other groups in front of us and it would...Read more
Portrait Innovations Appointment Review
Our wait was long and way past our appointment time
Worst experience ever was there 5 hours had my son fed and napped before apt after we waited 1.5 hours he was hungry and tired and grouchy so we got terrible pics and then the advertising package was wrong and you have to pay 11.00 for handling on top of everything....Read more
The staff was Super....(the 2 that we interacted with)....The wait was crazy, our baby was getting impatient and ready to go.......My issue is when we got home, and actually took time to look at our pictures, THEY WERE TOO DARK......there was no lighting, or...Read more
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