We had a 4:30pm appointment. We arrived at 4:05pm. At 4:20pm an employee came up to us and introduced herself as our photographer. She discussed backgrounds we were interested in, outfits, etc. She then told me that there were 2 other groups in front of us and it would...Read more
Portrait Innovations Appointment Review
Our wait was long and way past our appointment time
Worst experience ever was there 5 hours had my son fed and napped before apt after we waited 1.5 hours he was hungry and tired and grouchy so we got terrible pics and then the advertising package was wrong and you have to pay 11.00 for handling on top of everything....Read more
The staff was Super....(the 2 that we interacted with)....The wait was crazy, our baby was getting impatient and ready to go.......My issue is when we got home, and actually took time to look at our pictures, THEY WERE TOO DARK......there was no lighting, or...Read more
We arrived today for our appointment about 10 minutes early. The place was so packed we could not get through the door. No where to sit and kids running everywhere. We waited an hour and a half to finally have our 2 girls pictures made. We were very rushed. I was not...Read more
This is the WORST studio I have ever been I will never come back with this liars they have specials with coupons for $9.99 ( done it before ) they told me they will take around 70 shots different positions that since they store been remodeled they change their specials...Read more
Portrait Innovations Baby Photo Service Review
Terrible ended up with zero *** of 1 year birthday shots. I understand a one year old can be challwnging this photographer had one dirty stuffed monkey fir a prop. No toys books and the room was opn to the waiting area so little kids kept running in.
I went in on Sunday, June 14 to ask some questions and the person at the desk was very rude. I did speak with Christian the manager at the location in Fayetteville, NC. I made an appointment with Christian. I was expecting Christian to place me in the correct spot for...Read more
i went to portrait innovations as a walk in on a wed afternoon, they were not busy at all. i was asked to come back at 3. i asked what time is it now and was told "i dont know? 1 2 ? " it was 2, so i took my 3 kids ages2,3,4 out and came back with 20 min to spare. 3...Read more
I didn't like
- Customer service
It was the worst experience at this location I went to yesterday. I didn't get the coupon deal but was forced to buy 2 poses for $53.72 and it didn't include many pics. I'm beyond pissed and will never go back again.
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