State: North Carolina Product: Portrait Innovations Photo Service Clear all filters (11 of 157 reviews match)
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Hello.I am VERY upset with my visit I had today. I come here all the time for my children. I had an appointment at 9 today.. My daughter was acting extremely fussy. After a few shots I asked him if we could stop and I choose from them but he told me no, that he had to...
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1.3
Product
Portrait Innovations Photo Service
I didn't like
  • Overcharged shortedphotos
#1113843
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I found a coupon in the Sunday paper and decided I would book a session.We have a 3 yr old and a 2 month old and we have never had family photos. The price on the coupon looked decent, and I was prepared to spend a little more than what was on the coupon, but not the...
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Anonymous
Anonymous

I surely would have asked to get the package the following family had.... pronto...i discussed a price I was comfortable with...either accomodate or you can keep the *** pictu...

1.9
Product
Portrait Innovations Photo Service
#970407
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Portrait Innovations Photo Service Review

Horrible customer service My 2 years old didnt want to sit for a photo and they cancelled his session just because of that. HORRIBLE HORRIBLE customer service. NEVER GOING BACK. PORTRAIT INNOVATIONS IN HUNTERSVILLE NC IS HORRIBLE!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Portrait Innovations Photo Service
#867787
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I talked to customer service and was supposed to get a phone call to fix my order, still waiting. Will give them a few more days and call again, messed up my books i payed for and been 3 week and no canvas recieved that I payed for, bad business!
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robinlynn1006
robinlynn1006

Problem solved, these girls are Rock Stars, they fixed everything on there end, couldn't be happier! Thankyou so much for the treasured memories that will last a lifetime! Yo...

3.8
Product
Portrait Innovations Photo Service
#830060
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Portrait Innovations - Photo Service Review from Gastonia, North Carolina
Thats alot of pictures I lost because of poor business!I was planning to go back in the summer but if they can't make this right I will never go back to any Portrait Innovations and will put the word out about how bad there business ethnics are. Thank you for your time...
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robinlynn1006
robinlynn1006

I went back to Portrait Innovation and the staff treated me great! They were Rock Stars! They gave me my photos from the coupon for free, shot my son's picture that they left ...

2.4
Product
Portrait Innovations Photo Service
I liked
  • Some of the pictures were good
  • Comfortable waiting
  • Internet coupons are great if they get to use them
I didn't like
  • Left out my son
  • False advertisement
  • Told me to come and they would fix there mistake and did not
#825003
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We had a 4:30pm appointment. We arrived at 4:05pm. At 4:20pm an employee came up to us and introduced herself as our photographer. She discussed backgrounds we were interested in, outfits, etc. She then told me that there were 2 other groups in front of us and it would...
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1.0
Product
Portrait Innovations Photo Service
I didn't like
  • Customer service
#750227
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The staff was Super....(the 2 that we interacted with)....The wait was crazy, our baby was getting impatient and ready to go.......My issue is when we got home, and actually took time to look at our pictures, THEY WERE TOO DARK......there was no lighting, or...
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2.5
Product
Portrait Innovations Photo Service
#738773
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We arrived today for our appointment about 10 minutes early. The place was so packed we could not get through the door. No where to sit and kids running everywhere. We waited an hour and a half to finally have our 2 girls pictures made. We were very rushed. I was not...
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1.0
Product
Portrait Innovations Photo Service
I didn't like
  • Long wait
  • Photo quality
  • Misleading
#738379
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I went to the innovation in spartanburg at 5:00 it was very unprofessional. I came at 5:00 pm called first. When I got there I was treated very rudely.The manager was nasty because she was under alot of stress. SHE TOLD ME im sorry I cant all those baby are crying and...
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Product
Portrait Innovations Photo Service
#573008
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I had my son's family portraits done. We had to wait over an hour then was rushed. Also had to wait again to have more pictures taken in another studio. They don't explain to you that you only get one pose for the advertised special. Then they start out trying to...
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Anonymous
Anonymous

It says it on the coupon..

5.0
Product
Portrait Innovations Photo Service
#568404
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