(13 of 1032 reviews match)
Latest review first
Portrait Innovations Customer Care Review
I went to Portrait innovations after speaking to their corporate office I was told I could use a coupon but when I got to the ballantyne location they would not honor it.. It was my son's graduation pictures and they did not care. Very unprofessional
Portrait Innovations Photo Services Review
Extremely rude if you don't want to buy one of their packages. Don't have promotions if you don't want people to use them!
I went in on Tuesday to confirm rates and schedule a photo shoot for the next day. We agreed on a price ($30) and scheduled the shoot. When I came in for the shoot, they said that the lowest rate was now $100. Classic bait and switch. The photographer explained that...Read more
I had a horrible experience at this studio. I had a 6 o'clock appointment and they had no record of it. I was treated as if it was my error. I was interrogated by the 3 people there (what did the person say when you were making the appointment) and the other site in...Read more
I didn't like
Portrait Innovations Appointment Review
Our wait was long and way past our appointment time
This is the WORST studio I have ever been I will never come back with this liars they have specials with coupons for $9.99 ( done it before ) they told me they will take around 70 shots different positions that since they store been remodeled they change their specials...Read more
Portrait Innovations Baby Photo Service Review
Terrible ended up with zero *** of 1 year birthday shots. I understand a one year old can be challwnging this photographer had one dirty stuffed monkey fir a prop. No toys books and the room was opn to the waiting area so little kids kept running in.
It was the worst experience at this location I went to yesterday. I didn't get the coupon deal but was forced to buy 2 poses for $53.72 and it didn't include many pics. I'm beyond pissed and will never go back again.
I booked an appointment online for April 3, 2015 @1:50 so I wouldn't have to wait. My child's pictures were not taken until after 2:40pm whetake had to ask someone how long it was going someone when I made an appointment. I was then told that the printed had broke...Read more
Portrait Innovations - Review about Photos from Charlotte, North Carolina
Everytime I go to portrait innovations in Charlotte, nc they change the coupon that they have without telling us. Overall, I'm usually happy with my pictures and how professional the photographers are, just upset that they change that special and don't tell customers beforehand.
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