State: North Carolina City: Charlotte Clear all filters (13 of 1032 reviews match)
filters
state:
city:
product:
Show
Show

Portrait Innovations Customer Care Review

I went to Portrait innovations after speaking to their corporate office I was told I could use a coupon but when I got to the ballantyne location they would not honor it.. It was my son's graduation pictures and they did not care. Very unprofessional
1.0
Details
Customer service
Discounts and Special Offers
Staff
#847755
Reply to reviews
Show

Portrait Innovations Photo Services Review

Extremely rude if you don't want to buy one of their packages. Don't have promotions if you don't want people to use them!
4.0
Details
Discounts and Special Offers
Diversity of Products or Services
#806031
Reply to reviews
I went in on Tuesday to confirm rates and schedule a photo shoot for the next day. We agreed on a price ($30) and scheduled the shoot. When I came in for the shoot, they said that the lowest rate was now $100. Classic bait and switch. The photographer explained that...
Read more
1.3
I didn't like
  • Deceptive sales tactics
#796692
Reply to reviews
I had a horrible experience at this studio. I had a 6 o'clock appointment and they had no record of it. I was treated as if it was my error. I was interrogated by the 3 people there (what did the person say when you were making the appointment) and the other site in...
Read more
1.0
I didn't like
  • Disrespectful
#772671
Reply to reviews
Show

Portrait Innovations Appointment Review

Our wait was long and way past our appointment time
2.7
Details
Customer service
Price Affordability
Product or Service Quality
#745915
Reply to reviews
This is the WORST studio I have ever been I will never come back with this liars they have specials with coupons for $9.99 ( done it before ) they told me they will take around 70 shots different positions that since they store been remodeled they change their specials...
Read more
Anonymous
Anonymous

With your grammar skills, it's no wonder you can only afford $10 in pictures..you get what you pay for!

1.0
#663369
Reply to reviews
Show

Portrait Innovations Baby Photo Service Review

Terrible ended up with zero *** of 1 year birthday shots. I understand a one year old can be challwnging this photographer had one dirty stuffed monkey fir a prop. No toys books and the room was opn to the waiting area so little kids kept running in.
2.3
Details
Price Affordability
Product or Service Quality
Website
#661647
Reply to reviews
Show

Pictures Review

It was the worst experience at this location I went to yesterday. I didn't get the coupon deal but was forced to buy 2 poses for $53.72 and it didn't include many pics. I'm beyond pissed and will never go back again.
1.3
Details
Customer service
Product or Service Quality
Website
#650093
Reply to reviews
I booked an appointment online for April 3, 2015 @1:50 so I wouldn't have to wait. My child's pictures were not taken until after 2:40pm whetake had to ask someone how long it was going someone when I made an appointment. I was then told that the printed had broke...
Read more
Anonymous
SallyD02

You probably showed up late on a day that they were solid booked...

3.0
#617502
Reply to reviews

Contact Portrait Innovations

Mailing Address:
Portrait Innovations Corporate Office
2016 Ayrsley Town Blvd. Suite 200
Charlotte, NC 28273
Phone:
(704) 499-9300
More
Show

Portrait Innovations - Review about Photos from Charlotte, North Carolina

Everytime I go to portrait innovations in Charlotte, nc they change the coupon that they have without telling us. Overall, I'm usually happy with my pictures and how professional the photographers are, just upset that they change that special and don't tell customers beforehand.
4.8
Details
Customer service
Price Affordability
Product or Service Quality
Website
#608886
Reply to reviews