State: North Carolina Clear all filters (63 of 1187 reviews match)
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Portrait Innovations in Gastonia, North Carolina - Pissed customer

Pissed very rude and poor service
1.0
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Advertised vs Delivered
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Product or Service Quality
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#1431658
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Portrait Innovations in Gastonia, North Carolina - Conplaint

Took picture maybe three minutes total ... how do you add 20 more dollars to a 19.99 special ... man named JO was rude .. I asked him to reschedule and he said under his breath “I already sent them off” with an attitude .... you ruin Christmas spirit and I will not be back at this one
1.0
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Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
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I liked
  • Please call me
I didn't like
  • Unprofessional
  • Service
  • Service not the quality
#1431628
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Add a Comment Hello, I understand that's it's the holidays but when I say the Greensboro nc location is so unorganized it's sickening. Our appointment was 3:50 we didn't not get out until 645.. one family was there since 230 n ain t get out until 25 prior to when we...
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2.1
#1425167
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12/15/18 I had an appointment at 7:20 pm and arrived a few mins early. I was told they were running late, boy, were they ever. It was almost 10:00 PM before they ever got ready to take our pics. My 7 year old was so past waiting, he was tired and getting angry, my 6...
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1.1
#1425137
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Portrait Innovations in Durham, North Carolina - Have not received my photo email link.

I’ve spent over 400.00 and I have yet to receive me emailed link to review my portfolio. The photographer said it would take 72 hours and I’ve waited over a week. Can someone please resolve this?
2.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1422123
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Went to take pictures for my daughter birthday. 1:30 minutes before picture taken, then we were rushed. Everything we suggest how we wanted pictures taken were ignored. Pictures were very very bad. This was a special moment I can’t get back. Bruce the manager was more...
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2.7
#1413175
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Portrait Innovations in Charlotte, North Carolina - Horrible customer service

I have been taking pictures at portrait innovation for 5 yrs. Today i was rushed because they over booked. No reason i should have to pay over $100 or even $1 for something that i am not satisfied with. I walked out.
1.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1406430
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My husband bought me a gift card to them for Christmas last year. I decided to wait for my mother in law to come and get a few pictures with the two families and her together. She was finally hear and i called to make the appointment. I told them it had been 8 years...
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1.2
I didn't like
  • Was mislead about what was included in my packagr
  • Did not get a print of my fav photo
  • Customer service
#1380928
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Portrait Innovations in Charlotte, North Carolina - Bruce was great!!!

Had newborn photos of my daughter taken. She has been having tummy issues and was super fussy for our session. Bruce was patient and really worked through the session to make amazing shots despite all the tears!
#1361841
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Contact Portrait Innovations

Mailing Address:
Portrait Innovations Corporate Office
2016 Ayrsley Town Blvd. Suite 200
Charlotte, North Carolina 28273
United States
Phone:
(704) 499-9359
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Portrait Innovations Products and Services

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Portrait Innovations in Gastonia, North Carolina - Because my email don't work to recieve on my app

I want to recieve my pictures on my app
#1263545
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