State: North Carolina Clear all filters (54 of 1060 reviews match)
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Portrait Innovations - Because my email don't work to recieve on my app

I want to recieve my pictures on my app
#1263545
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Portrait Innovations - Bad pictures

Not satisfied with my portraits. They are not up to standard. I could’ve tooken better pictures with my phone.
2.9
Details
Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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#1254429
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I made an appointment for my 18 month grand daughter. When we arrived at the appointment they never told us there would be an hour and half wait. No one ever checked back in with us. Needless to say by the time it got time for our session the 18 month old was checked...
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1.7
I didn't like
  • Scheduling over booked
  • No apology for poor service
#1225072
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Portrait Innovations - Rip off

Order pictures for my baby 1st bday they NEVER contacted us about our momery books. Then called the main office lady was rude!!! They sent items was sent back and they wasnt going to refund nor send me more books!!!!
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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#1220041
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Portrait Innovations - Had an appointment at 410.... still waiting at 5pm

I had an appointment scheduled for 410. Walked in and told 30 mins behind. It’s 5 pm and still have not been addressed. I have 3 kids who are ready for pictures and now they are over it due to the waiting. I feel that they should have called to let me know they were running behind when I drove over an hour to get here. Definitely expected better. Doubt I will be coming back.
1.0
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Customer service
Diversity of Products or Services
#1218843
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Portrait Innovations - Horrible

Horrible experience. Wrote letter to corporate office never received a response. Called and they never returned my call. I want my Hard earned money back!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1187504
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Hello. I am VERY upset with my visit I had today. I come here all the time for my children. I had an appointment at 9 today.. My daughter was acting extremely fussy. After a few shots I asked him if we could stop and I choose from them but he told me no, that he had...
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1.3
I didn't like
  • Overcharged shortedphotos
#1113843
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The studio session went well. Afterwards they told me that I couldn't get my pictures that same day because their printer was down so they said wait a couple of days and they'll call me to let me know when they printed. Okay no problem. No phone call. I call a couple...
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1.2
#1087407
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I found a coupon in the Sunday paper and decided I would book a session. We have a 3 yr old and a 2 month old and we have never had family photos. The price on the coupon looked decent, and I was prepared to spend a little more than what was on the coupon, but not the...
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Anonymous
Anonymous

I surely would have asked to get the package the following family had.... pronto...i discussed a price I was comfortable with...either accomodate or you can keep the *** pictu...

1.9
#970407
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Contact Portrait Innovations

Mailing Address:
Portrait Innovations Corporate Office
2016 Ayrsley Town Blvd. Suite 200
Charlotte, North Carolina 28273
United States
Phone:
(704) 499-9359
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After many years of using Portrait Innovations for our daughters portraits, yesterdays session warrants a complaint. Indeed we all know this business is not really providing "professional" photos of any sort. There is no real art or real photography that goes on here. ...
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2.0
Browns Summit, North Carolina
I didn't like
  • Not a good value
#951930
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