(63 of 1187 reviews match)
Latest review first
Portrait Innovations in Gastonia, North Carolina - Pissed customer
Pissed very rude and poor service
Portrait Innovations in Gastonia, North Carolina - Conplaint
Took picture maybe three minutes total ... how do you add 20 more dollars to a 19.99 special ... man named JO was rude .. I asked him to reschedule and he said under his breath “I already sent them off” with an attitude .... you ruin Christmas spirit and I will not be back at this one
Add a Comment Hello, I understand that's it's the holidays but when I say the Greensboro nc location is so unorganized it's sickening. Our appointment was 3:50 we didn't not get out until 645.. one family was there since 230 n ain t get out until 25 prior to when we...Read more
12/15/18 I had an appointment at 7:20 pm and arrived a few mins early. I was told they were running late, boy, were they ever. It was almost 10:00 PM before they ever got ready to take our pics. My 7 year old was so past waiting, he was tired and getting angry, my 6...Read more
Portrait Innovations in Durham, North Carolina - Have not received my photo email link.
I’ve spent over 400.00 and I have yet to receive me emailed link to review my portfolio. The photographer said it would take 72 hours and I’ve waited over a week. Can someone please resolve this?
Went to take pictures for my daughter birthday. 1:30 minutes before picture taken, then we were rushed. Everything we suggest how we wanted pictures taken were ignored. Pictures were very very bad. This was a special moment I can’t get back. Bruce the manager was more...Read more
Portrait Innovations in Charlotte, North Carolina - Horrible customer service
I have been taking pictures at portrait innovation for 5 yrs. Today i was rushed because they over booked. No reason i should have to pay over $100 or even $1 for something that i am not satisfied with. I walked out.
My husband bought me a gift card to them for Christmas last year. I decided to wait for my mother in law to come and get a few pictures with the two families and her together. She was finally hear and i called to make the appointment. I told them it had been 8 years...Read more
Portrait Innovations in Charlotte, North Carolina - Bruce was great!!!
Had newborn photos of my daughter taken. She has been having tummy issues and was super fussy for our session. Bruce was patient and really worked through the session to make amazing shots despite all the tears!
Portrait Innovations in Gastonia, North Carolina - Because my email don't work to recieve on my app
I want to recieve my pictures on my app
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