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I booked an appointment online for April 3, 2015 @1:50 so I wouldn't have to wait. My child's pictures were not taken until after 2:40pm whetake had to ask someone how long it was going someone when I made an appointment. I was then told that the printed had broke...
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Company wrote 0 public responses to the review from Apr 03, 2015.
Anonymous
SallyD02

You probably showed up late on a day that they were solid booked...

3.0
#617502
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Portrait Innovations - Review about Photos from Charlotte, North Carolina

Everytime I go to portrait innovations in Charlotte, nc they change the coupon that they have without telling us. Overall, I'm usually happy with my pictures and how professional the photographers are, just upset that they change that special and don't tell customers beforehand.
Company wrote 0 public responses to the review from Mar 16, 2015.
4.8
Details
Customer service
Price Affordability
Product or Service Quality
Website
#608886
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One of my 3 girls was not cooperating at all. After 45 minutes they suggested that I come back another day. That was fine, but I wanted to see what they had so far and go ahead and purchase the one I knew I wanted. They couldn't upload the pictures for me to see...
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Company wrote 0 public responses to the review from Feb 07, 2015.
4.0
Wallace, North Carolina
#592087
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HORRIBLE EXPERIENCE !HORRIBLE EXPERIENCE! Providence Rd in Charlotte has WORST photographers. Went in with a unlimited budget to spend on portraits for my daughters 2nd birthday and left not spending one penny! "Bruce" hit me with the sales pitch and told me that...
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Company wrote 0 public responses to the review from Jan 23, 2015.
Anonymous
AntiTroll

Hmmm Maybe it wasn't the photographers that were horrible... we all know what little angels children can be ;)

1.0
#585885
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This was the worst place to get pictures taken. I always take pictures, especially for holidays... My family was not treated with respect and even though they weren't crowed they still took very long to get through the pictures. We arrived at 12:00 sharp our...
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Company wrote 0 public responses to the review from Dec 25, 2014.
3.0
I liked
  • Fact that i found the place
I didn't like
  • Quality
  • Pressure to buy
  • Misleading sales tactics
#574516
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I went to the innovation in spartanburg at 5:00 it was very unprofessional. I came at 5:00 pm called first. When I got there I was treated very rudely.The manager was nasty because she was under alot of stress. SHE TOLD ME im sorry I cant all those baby are crying and...
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Company wrote 0 public responses to the review from Dec 21, 2014.
We took our photos at Friendly Center in Greensboro NC. My family had our appointment for 4:30 we waited well over the acceptable courtesy limit then we were rushed. My granddaughter is only 5 months and photographer didn't even send 30 minutes with my family 7 people...
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Company wrote 0 public responses to the review from Dec 14, 2014.
1.7
#569970
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I had my son's family portraits done. We had to wait over an hour then was rushed. Also had to wait again to have more pictures taken in another studio. They don't explain to you that you only get one pose for the advertised special. Then they start out trying to...
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Company wrote 0 public responses to the review from Dec 11, 2014.
Anonymous
Anonymous

It says it on the coupon..

5.0
#568404
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For my daughters 1st birthday, my dad bought me a $75 gift certificate for Portrait Innovations so that I could have some pictures taken. I made an appointment for yesterday, Dec 7th at 6:00pm. The recorded phone call that I got a few days in advance said to arrive 15...
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Company wrote 0 private or public responses to the review from Dec 08, 2014.
Anonymous
Kim

I so hear you on this company. We have been having our pictures done at Portrait Innovations for 3 years now. This was out 4th. We had a worker named Chantel who always took o...

1.0
I didn't like
  • Pressure to buy
  • Attitude from employees
  • Quality
#567020
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Booked an apptointment for 12:20 pm. Arrived at 12:15 to a packed studio. At 12:30 I was finally acknowledged and told that my appointment wasn't really an appointment - it merely held my place in line. I was told it would be at least an hour before we would be seen. I...
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Company wrote 0 public responses to the review from Dec 07, 2014.
Anonymous
Jenny

Portraits during the holidays are crazy and portrait innovations is not a one shot studio. The photographers there work very hard for the shots they get even if it means havin...

#566769
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