State: North Carolina Clear all filters (54 of 1032 reviews match)
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I went to the innovation in spartanburg at 5:00 it was very unprofessional. I came at 5:00 pm called first. When I got there I was treated very rudely.The manager was nasty because she was under alot of stress. SHE TOLD ME im sorry I cant all those baby are crying and...
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We took our photos at Friendly Center in Greensboro NC. My family had our appointment for 4:30 we waited well over the acceptable courtesy limit then we were rushed. My granddaughter is only 5 months and photographer didn't even send 30 minutes with my family 7 people...
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1.7
#569970
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I had my son's family portraits done. We had to wait over an hour then was rushed. Also had to wait again to have more pictures taken in another studio. They don't explain to you that you only get one pose for the advertised special. Then they start out trying to...
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Anonymous
Anonymous

It says it on the coupon..

5.0
#568404
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For my daughters 1st birthday, my dad bought me a $75 gift certificate for Portrait Innovations so that I could have some pictures taken. I made an appointment for yesterday, Dec 7th at 6:00pm. The recorded phone call that I got a few days in advance said to arrive 15...
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Anonymous
Kim

I so hear you on this company. We have been having our pictures done at Portrait Innovations for 3 years now. This was out 4th. We had a worker named Chantel who always took o...

1.0
I didn't like
  • Attitude from employees
  • Customer service
  • No clear pricing model
#567020
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Booked an apptointment for 12:20 pm. Arrived at 12:15 to a packed studio. At 12:30 I was finally acknowledged and told that my appointment wasn't really an appointment - it merely held my place in line. I was told it would be at least an hour before we would be seen. I...
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Anonymous
Jenny

Portraits during the holidays are crazy and portrait innovations is not a one shot studio. The photographers there work very hard for the shots they get even if it means havin...

#566769
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Filed against : Portrait Innovations 401 Cox Rd Ste 178 Gastonia NC 28054-0661 Complaint Description: Associate: Amber H. implied that we would have all portraits available to us on included CD for our use with package we were persuaded to purchase. Session ID #:...
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Anonymous
Anonymous

Calling yourself a victim is a little over the top. It's a view and share CD. I have gotten that package before and never expected copyrights. It's $70. Come on no place on ea...

Anonymous
Anonymous

im sure it wasn't a deliberate misleading presentation. you do have access to all of the photos taken in the session and you can use the cd for for more prints at the studio. ...

1.8
I liked
  • Variety of poses
I didn't like
  • High pressure sales tactis
  • Misleading sales tactics
#562620
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I have purchased pictures with Portrait Innovations for the past 3 years. I go when they have the special and always plan on buying more so I can get the hard cover book and the CD. This year I was told there was only 2 packages available, other than the $19.99...
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Anonymous
Anonymous

Whom ever to you this lied. Call the customer service line. One if you by per sheet and spend 100 plus you feta cd. All packages are customizable. And there is always a specia...

2.8
#562085
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I went to the Greenville, NC office on Sunday 23rd and I was 20 minute late for my appointment and when I got there the gentlemen in the front told me it was a 3 people in front of me which I understood then I went to ask again and the lady that was the manager that...
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Anonymous
Zannah

Should have been there on time then! Not their fault.

Anonymous
anonymous

You need to learn proper grammar before you criticize anybody else. You were 20 minutes late, which means that when you weren't there on time, you lost your appointment and t...

1.0
#561250
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We had the worst experience at the Cary, NC store today. I made a 2:10 appointment for my daughter's first birthday pictures (carefully timing her naps around the appointment). We walked into a completely packed studio. The staff were not honest about how long the...
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2.0
I didn't like
  • Entire experience
#561003
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Hello, I have always used portraits innovations to get my childrens pictures taken. This past time that I took them and my niece from out of state which was Wednesday 6/25. We had the worst experience with the photographer!!! He was really rude, you couldnt...
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#503527
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