I booked an appointment online for April 3, 2015 @1:50 so I wouldn't have to wait. My child's pictures were not taken until after 2:40pm whetake had to ask someone how long it was going someone when I made an appointment. I was then told that the printed had broke...Read more
Portrait Innovations - Review about Photos from Charlotte, North Carolina
Everytime I go to portrait innovations in Charlotte, nc they change the coupon that they have without telling us. Overall, I'm usually happy with my pictures and how professional the photographers are, just upset that they change that special and don't tell customers beforehand.
One of my 3 girls was not cooperating at all. After 45 minutes they suggested that I come back another day. That was fine, but I wanted to see what they had so far and go ahead and purchase the one I knew I wanted. They couldn't upload the pictures for me to see...Read more
Wallace, North Carolina
HORRIBLE EXPERIENCE !HORRIBLE EXPERIENCE! Providence Rd in Charlotte has WORST photographers. Went in with a unlimited budget to spend on portraits for my daughters 2nd birthday and left not spending one penny! "Bruce" hit me with the sales pitch and told me that...Read more
This was the worst place to get pictures taken. I always take pictures, especially for holidays... My family was not treated with respect and even though they weren't crowed they still took very long to get through the pictures. We arrived at 12:00 sharp our...Read more
I went to the innovation in spartanburg at 5:00 it was very unprofessional. I came at 5:00 pm called first. When I got there I was treated very rudely.The manager was nasty because she was under alot of stress. SHE TOLD ME im sorry I cant all those baby are crying and...Read more
We took our photos at Friendly Center in Greensboro NC. My family had our appointment for 4:30 we waited well over the acceptable courtesy limit then we were rushed. My granddaughter is only 5 months and photographer didn't even send 30 minutes with my family 7 people...Read more
I had my son's family portraits done. We had to wait over an hour then was rushed. Also had to wait again to have more pictures taken in another studio. They don't explain to you that you only get one pose for the advertised special. Then they start out trying to...Read more
For my daughters 1st birthday, my dad bought me a $75 gift certificate for Portrait Innovations so that I could have some pictures taken. I made an appointment for yesterday, Dec 7th at 6:00pm. The recorded phone call that I got a few days in advance said to arrive 15...Read more
I didn't like
- Misleading sales tactics
Booked an apptointment for 12:20 pm. Arrived at 12:15 to a packed studio. At 12:30 I was finally acknowledged and told that my appointment wasn't really an appointment - it merely held my place in line. I was told it would be at least an hour before we would be seen. I...Read more
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