They were extremely overwhelmed with people on a busy Saturday. With only 2 employees (one with a broken wrist), they were as good as one could expect.
Our appointment started an hour behind, but we expected that. We were prepared and kept the kids occupied. 3 hours later we were done. We had great pictures!!
They did not rush us at all and took time to get good pics. It was worth every minute! It is not their fault they were busy!
They tried to accomodate rude customers who instead of coming another day sat there and complained. These two employees remained in high spirits and did a great job!
Product or Service Mentioned: Portrait Innovations Photo Shoot.
Reason of review: Good customer service.