Portrait Innovations - HORRIBLE EXPERIENCE
WAITED AN HOUR PAST APPOINTMENT TIME WITH THREE SMALL KIDS. GOT A PHOTOGRAPHER THAT DID NOT REALLY TRY TO GET GOOD PHOTO SHOTS.
I WAS CLEAR THAT I WAS THERE FOR JUST THE 29.99 SPECIAL AND 20 MORE CHRISTMAS CARDS. BUT HAD TO WORK THRU THE WHOLE HOUR OF DIFFERENT SHOTS. PAID TOTAL SHE TOLD ME AND WAITED AN HOUR TO GET THEM JUST TO BE TOLD THAT THE MACHINE HAD BROKEN AND I WOULD HAVE TO COME BACK 2 DAYS LATER. WHEN RETURNED, THE ORDER WAS NOT COMPLETE AND WAS TOLD THAT I WOULD HAVE TO PAY ADDITIONAL $25 FOR XTRA CARDS THAT I WAS ORIGINALLY TOLD WAS INCLUDED IN PRICE I PAID.
WAS TOLD THAT THAT WAS FOR HANDLING FEE. WILL NOT RETURN TO PORTRIAT INNOVATIONS IN MACON GA
Product or Service Mentioned: Portrait Innovations Photographer.
Reason of review: Poor customer service.
I didn't like: Back drop scenes, Back drop was poor- costumer service poor.
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