Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

In 2016, our photo session was done by a photographer who was on the job for her very first day. She was not being trained by another photographer, but was left alone the entire time of our photo shoot.

We were not told that she was new and it was her first day with no training. Needless to say, we did not buy any of the pictures. We decided to try them again this year (2017), about two weeks ago. We were told not to arrive early, but don't be late.

Our appointment was at 11:30 a.m. and we didn't start taking pictures until 1:15 p.m. The photographer was very nice but, of course, we were not in the mood to smile for pictures at that point. We did buy a few pictures because we needed a picture right away.

However, the quality of Portrait Innovations' pictures is very poor. Their prices are affordable, but it's not worth it if you want really nice and professional pictures.

Product or Service Mentioned: Portrait Innovations Photo Service.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jan 31, 2017.
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