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Summary of Portrait Innovations Customer Service Calls

222 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:18 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Portrait Innovations to Ask about:

Staff:

  • “Horrible customer service”
  • “They did not edit them the way I asked and poor customer service”
  • “Disappointed in the service”

Refund:

  • “Refund”
  • “Want refund not store credit”
  • “Refund on card”

Cancellation:

  • “Cancel my appointment”

Payments and Charges:

  • “Concerns about an advertised price & being charged something else”

Other:

  • “My pictures”
  • “Concern”
  • “Ques”

About Portrait Innovations

Top 5 Portrait Innovations Services

Photo Service, Customer Care, Photographer, Manager, Child Photo Service

Top 5 Portrait Innovations Products

Photo, Coupon, Family Photo, Photo Book, Canvas

Top 5 Likes about Portrait Innovations

Photographer, How quickly i receive my photos, Speed of photo printing, Variety of poses, Received photos quickly

Top 5 Dislikes about Portrait Innovations

Customer service, Misleading sales tactics, Quality, Pressure to buy, No apology for poor service

Summary

Portrait Innovations is an art company based in China. It specializes in supply of hand painted oil paintings and operates as a professional studio as well. Customers may as well enjoy a great collection of decorative artwork such as Stretcher bars, Watercolor Paintings, Frame, Portrait paintings, Chinese traditional craftwork and more. Portrait Innovations provides its services for custom framing stores, retail chains, photo processing labs, studio and others. The company now provides a 40-portrait package for only $9.95 plus a free 2011 Portrait Calendar. Customers can order portraits in a horizontal or vertical format, in full color, black and white or sepia tones. One can also add special effects on portraits like collages, colorful vignettes, double exposure images etc.

Portrait Innovations reviews and complaints

Portrait Innovations is ranked 23 out of 305 in Photography category

Area Served

USA

Payment Methods

VISA

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