5315 FM 1960, Houston, TX 77069, USA
Not resolved

My family had an appointment with Portrait Innovations on Dec 9th 2018 @ 10 am.... The staff was professional has far as taking our portraits but when it came time to select and purchase our portraits we was told that coupon for 29.99 the 16x20 Canvass Portrait for was for the Canvass only and we had to purchase almost $500.

in order to get the cd of all of our pictures...My family also order 3 Hard Cover Books and Christmas Cards We didn't not receive our books or Christmas Cards to pass out to family members. Now it's Dec 28 and we still have not recieved out items we purchased. We called several times still no Books or Cards. Our family

will not ever do business with this company ever again.

This was our family 2nd time taking our portraits at Portrait Innovations and last.. Sincerely Felicia Bailey

Product or Service Mentioned: Portrait Innovations Shipping Service.

Reason of review: Order processing issue.

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