Portrait Innovations - Crappy customer service and people
My name is Tearra.My family recently visited the Springfield Ohio location.
Our visit was not as great as it should have been! Our photographer wasn't very nice. The glares in the pictures were bad, she didn't try to fix them. She seemed to rush to "deal" with our session.
She got way to up close in alot of them didn't take many angles. And at one point another women came in and snatched something from my 18 month old and said rudely "this stuff doesn't leave the rooms they are in". Okay fine but the photographer didn't say that and no need for a grown women to snatch from a 19 pound baby!!! In a couple of our pictures our photographers angle was so bad she missed part of the back ground and got the wall!!!
I wanted to walk away and not buy anything the only reason I stayed is because I needed a Christmas family picture to send with my Christmas cards!! I am far from happy and will probably never go to the store again!! I quit going there because of the crappy service and rude staff. Everytime I've gone we've got bad customer service, rude and pushy photographers.
They don't let our ideas into the pictures its all them and I feel if I want a picture and am paying the outrageous prices I should get the pictures I want taken!!Over all crappy customer service rude people and I am very displeased!!
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Employee attitude
- Quality of pictures
- Lack of creativeness
- Professionalness of employees
- Rushed through my session
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Product or service
- Portrait Innovations Photo Services
- Review category
You May Also Like
- "Just received my picture plaque today in the mail. I opened the box and put my pictures on the dresser. Anyway the picture ended up falling on the floor under..."
- "I am a photographer in the Phoenix area. I have been TRYING to use thumbtack for almost two years now. I have done everything I could possibly do to make..."
- "I am very upset, i made an appointment and i am on time but no one has showed up to work!! Its 30 mins past opening time and no employee!..."
- "I also ordered the "Elsa & Anna" dolls. I was utterly shocked when I received them!!! Honestly, they looked & were packaged like something from the 99cent store! They definitely..."
- "SO last Friday 8/2/16 I had Firestone put on 2 new tires on my car. I had them rotate the 2 new tires and put them on the front of..."
- "I was literally on hold for 30 minutes after being told to wait "a couple" minutes. Absolutely ridiculous!..."
- "I have spent alot of money at the buckle and against my wife's wishes, I bought expensive jeans that cost about $100 a piece. Within a year one of the..."
- "Case: 1. Download latest Android Snapdeal app 2. Register/Login 3. Connect with Freecharge 4. Keep some money into Freecharge wallet 5. Add some products into Cart 6. Cart -->Proceed to payment 7...."
- "I placed an order to tummy filler with Zomato using their smartphone app (order no. 9808959) on 23 October 2016, at 4;27 pm. The order (food garlic bread andsalad wrap..."