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I worked for portrait innovations for 6 months, the new manager is rude made us work on our breaks, rude to customers, bad management when we went to the regional manager melissa james she didnt do nothing about it! The manager would bring her child to the studio n all...
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Anonymous
Anonymous

This is at COLLIERVILLE LOCATION BTW! Tori is the manager and they have had 2 employees quit in the last 2 weeks! She was very rude to all the customer lied n said printer was...

1.0
#1115100
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Hello. I am VERY upset with my visit I had today. I come here all the time for my children. I had an appointment at 9 today.. My daughter was acting extremely fussy. After a few shots I asked him if we could stop and I choose from them but he told me no, that he had...
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1.3
I didn't like
  • Overcharged shortedphotos
#1113843
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I would like to inform you of my experience I had at the Collierville Tn - Carriage Crossing location on October 3,2017. I scheduled my appointment online and then received a voicemail from an employee asking me to return the call because my appointment need to be...
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I didn't like
  • No apology for poor service
  • Customer service
#1110253
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Portrait Innovations - Wait time!

Portrait Innovations
#1114982
Our appointment was at 11:10. Still waiting to been seen at 11:50. Only 2 kids in our party. No point of appointment. Terrible service!
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Portrait Innovations - Customer service stinks

Portrait Innovations
#1097403
1.8
Details
Went to do a retake on a beach background and they took it down earlier that day!! Great management decision!!
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Advertised vs Delivered
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Portrait Innovations - It was horrible

Portrait Innovations
#1094529
1.0
Details
Nicole was very rude please give me a call 6015664421 catrina smith thanks
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Portrait Innovations - Grandkids 2017

Portrait Innovations
#1075209
5.0
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I loved our trip there today.Bruce was amazing with all 6 of my grandkids!Thats difficult because their ages range from 8 months to 11.However Im very pleased!Thanks Bruce!
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The black sales associate was very rude. He didnt tell us his name began scolding my son for saying yes sir saying dont say yes sir to me Im 22. He accused me of taking pics with me phn becuz I had it out and was texting. He never onced asked my sons name he just...
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2.4
#1108620
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I nooked am apoointment for September 23rd at 5:50. I get a phone call from studio and they tell me even though that time is available that they dont have the staff that can do me amd my fiances pictures amd to me thats not right and im very pissed about it it would...
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2.3
#1104905
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I asked where the studios other locations where located, and the manager Mary Beth told me to google them. Then i said well, could you just tell me. She very sarcasticly started nameing out of state locations. I said i am calling customer service and she said go ahead...
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Anonymous
Pi worker

To be fair i work at pi and i have noidea where our other locations are. You would probably also be mad if someone was on their phone googling the location while they should b...

3.8
#1104625
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I wish i could order photos from my session online but no they get deleted after you buy what you get at the store and that is expensive to for one sheet its 30 dollars i got the one pose introductory and that was 36 dollars for that they need to change there policy so...
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1.0
#1097067
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We have been using Portrait Innovations for almost 2 years, since the birth of our great-granddaughter. Justin, Alex and Amanda have always treated us and our family with nothing but total respect. We've never had to wait past our portrait time. If we arrived a few...
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5.0
#1088515
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I have patronized Portrait Innovations for many years but this last visit was awful. The issue I have is three-fold. First the customer service provided was terrible. While we were in the middle of our session we were told we would be moving to the back, (no...
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Anonymous
Stfu and sit down

We hang different backgrounds in the back than the front. Your photographer was just treating you like everyone else. Also black families are mostly what comes into my store. ...

#1087877
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Contact Portrait Innovations

Mailing Address:
Portrait Innovations Corporate Office
2016 Ayrsley Town Blvd. Suite 200
Charlotte, NC 28273
Phone:
(704) 499-9300
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The studio session went well. Afterwards they told me that I couldn't get my pictures that same day because their printer was down so they said wait a couple of days and they'll call me to let me know when they printed. Okay no problem. No phone call. I call a couple...
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1.2
#1087407
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