Portrait Innovations Complaints and reviews

Portrait Innovations reviews, Portrait Innovations complaints, read Portrait Innovations reviews, find Portrait Innovations reviews, Portrait Innovations scam reports
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  • 135 complaints
  • $16,964 claimed losses
  • $126 average
  • 13412 since Aug 08, 2008

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Portrait Innovations
Main address: 2016 Ayrsley Town Blvd. 28273 Charlotte NC
704-499-9300, 704-499-9301 ,
Portrait Innovations reviews, Portrait Innovations complaints, read Portrait Innovations reviews, find Portrait Innovations reviews, Portrait Innovations scam reports
  • 135 complaints
  • $16,964 claimed losses
  • $126 average
Had an experience with Portrait Innovations?
Submit review ›
135 reviews found
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  • Apr 11
  • Promotional Coupon
  • 1
  • 13

Everyone beware of taking your family to Portrait Innovation Studio’s. My mother scheduled an appointment for our whole family to get our pictures taken together two weeks prior to the date we were going in. I thought it was a good promotion so I printed off the coupon for my children to go, which happened to be a week before the whole family pictures. I told Portrait Innovations at the studio... Read more

Was this review helpful? 0 1

  • Mar 31
  • West Palm Beach, Florida
  • Rude Photographers
  • 18

My family used to take pictures at Target but it closed so Portrait Innovations was our only option. The people working at the st johns towncenter in Jacksonville Florida are the rudest photographers I've ever met in my life. Thwy got impatient with my kids and was talking bad about them right in front of me and my kids. They were snatching their arms and saying things like "oh my god, what's... Read more

Was this review helpful? 1 0

  • Mar 24
  • Fairview Heights, Illinois
  • Horrible Customer Service
  • 1
  • 24

I have gone to Portrait Innovations many times, each one hoping that THIS will be the time they get their *** together. But alas, nope. The CD that you have to pay a lot for, or buy a huge expensive package for, is worthless. The 'images' you receive are low quality that do NOT print well, and the high resolution images are encrypted, so it is pointless. Everytime we go we spend at least $300... Read more

Was this review helpful? 0 0

  • Feb 24
  • Cleveland, Ohio
  • Picture Gallery
  • 2
  • 28

My family and I always take our pictures at portraits innovation, I was just on the web site for the first time and I was just wondering why isnt there not one picture of a black person? I'm black and I refer all my family and friends to yall and they black,so I know for affect yall have black customers. Love the work that yall do but I hate the advertising. I have being seeing alot of this... Read more

Was this review helpful? 0 0

  • Feb 24
  • Unresponsive Service
  • 22

Received an email on 9/25/13 about a production issue with our canvas order. Supposed to receive a replacement by 10/4/13, never did. Emailed customer service (CS) on 12/3, 12/4, 12/17, and 2/4/14. Never received a response from any of those emails. Sometime in January, I called CS & the lady said she would personally handle my complaint and have it resolved for us. Still haven't... Read more

Was this review helpful? 0 0

  • Feb 22
  • Doylestown, Pennsylvania
  • Photo Appointment
  • 4
  • 37

I called to make an appointment at the Anderson SC store. I was calling to make an appointment for my children so I could take advantage of their package deal. I also was scheduling an appointment for my sister in law because she wanted to go on the same day and get pics of her kids. Well as I am making the appointments I mentioned that I would like to add my niece and nephew in just one or two... Read more

Was this review helpful? 1 0

  • Feb 21
  • Raleigh, North Carolina
  • Photobook
  • 2
  • 25

Didn't notice untill I mailed out books to great grandparents that grandsons name was spelled wrong. Told that I needed to return all four books before having new ones made. They told me our 90 year old parents could drive to closest store to prove name was wrong. To top it off, pics in book are blurry. Spent over 300 dollars, and they are not willing to fix name spelled wrong. Never will I use... Read more

Was this review helpful? 0 1

  • Feb 11
  • Columbia, South Carolina
  • Picture Choice
  • 33

I felt like my choice of pictures I selected was overseen by the photographer. When she showed each set of 3 pictures to me, I'd pick my favorite, and she would override my choice and suggest the one she like. After showing some of the sets, she would speak up and suggest which one to pick before I even had a chance. I felt I didn't get a voice and was disrespected. This led me to be very... Read more

Was this review helpful? 0 0

  • Feb 04
  • Scottsdale, Arizona
  • Product Handling
  • 2
  • 21

I visited the location on December 18, 2013. I order multiple poses along with a few extras (calendar and mug) as a promo deal requiring me to pay extra for the handling. The calendar arrived around the 31st. They told me the mug would be there within a few days. Two weeks later it still hadn’t arrived so I called and they said they would reorder it as a rush. I called again on January 23, 2014... Read more

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  • Jan 08
  • Family Photos
  • 49

Made an appointment in the Boardman, Ohio office for a family sitting. Our oldest son was leaving for deployment the next day. We had been to this studio before and spent $300 our previous visit but were satisfied. After sitting 1/2 hour (we were ONLY ones in studio) we were finally taken back. The girl took several pictures of my teenage sons individually on black backgrounds. We were all... Read more

Was this review helpful? 1 0
 
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