Portrait Innovations Complaints and Reviews

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Portrait Innovations
Main address: 2016 Ayrsley Town Blvd. 28273 Charlotte NC
704-499-9300, 704-499-9301 ,
  • 166+6 mobile complaints
  • $39.4K claimed losses
  • $229 average
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  • 1 day ago
  • Photography
  • Augusta, Georgia
  • Photo Session
  • 38

I understand the whole we have to do a protocol but after explaining to countless people that my two year old won't last long they refused to do the pictures I wanted first, this was the worst session I ever had done. There was two good pictures and the one I wanted when it was finally on screen you could see he was crying after the lady took his ball! Than days later come to find out after being... Read more

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  • 1 day ago
  • Photography
  • Photo Appointments
  • 2
  • 2
  • 26

Our appointment was at 2:50 today, I had my 2 year son dressed like white baptism and my daughter dressed like gown, and she was done her hair at salon. when we went there, the service customer apologized asking us to wait for another hour or maybe longer. I told her why you didn't call us. My appointment is at 2:50 and here I am. I had to make another appointments for next week. This is first... Read more

Was this review helpful? 0 1

     

  • 2 days ago
  • Photography
  • Poor Quality Pictures
  • 2
  • 2
  • 49

I fully appreciate the TIME that goes into taking these images, working with my kids, and ultimately producing them printed. That said, I own my families likenesses, and money I spent with this company was ONLY for the services and not the captured light reflected into the sensor, IMHO I own that light forever, and ever. As such I did what any thoughtful person would do and paid for the cheapest... Read more

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  • Sep 26
  • Photography
  • Grawn, Michigan
  • Photography Service
  • 42

Newsflash to all of you complaining that photographers "tricked" you into spending more money, or not just skipping everything and letting you just hurry along to your little coupon. The 19.99 coupon is not meant to be used alone, and is meant to be added on to bigger packages. Good grief. You expecting to spend 20 bucks on professional photos is what is rude. You are wasting your photographers... Read more

Was this review helpful? 2 0

     

  • Sep 26
  • Photography
  • Germantown, Maryland
  • Photography Service Coupon
  • 2
  • 2
  • 48

I was 'pressured' into purchasing too many photos. I told no less than 4 salesclerks that I had a $19.99 coupon - they all said to use it at check out-- well at checkout they double-teamed me and kept swishing so many photos in front of my face and flipping through so many different packages ( the whole time I am holding a squirming 8 month old) til I just wanted to get out of there. so they... Read more

Was this review helpful? 1 1

     

  • Sep 23
  • Photography
  • Harrisburg, Pennsylvania
  • Rude Photographs
  • 83

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like living a nightmare. Though well the pay is decent and I will give that, the job goes way beyond anything I could have imagined (and on the low end of the spectrum). I had always been comfortable around a camera and I loved the thought of making it my career one day. I had gone to... Read more

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  • Sep 23
  • Photography
  • Photography Package
  • 2
  • 2
  • 34

took my $19.99 coupon with me and told not less than 4 sales clerks that I had the coupon, they took a million pix of one grand baby-- I told them I had no other family to give portraits to, and i had 4 other grandchildren and didn't need lots of photos and they took a million pictures and got me for $168.00 by tag teaming me and pressuring me and talking a mile a minute until I didn't know what... Read more

Was this review helpful? 1 0

     

  • Sep 14
  • Photography
  • Huntsville, Alabama
  • Pictures Price
  • 3
  • 3
  • 117

I wasn't excepting to spend 350.00 that's why I came to y'all, y'all got a sily *** rule that if your 19 ure consider an adult. But my son has cebral palsey and just turn 19 on Sept. 5 on know he can't go to homecoming cause these high *** pictures. The young lady first showed me a 400.0 plan, I told her I needed something more affordable then she said the only other plan was the one I got. I... Read more

Was this review helpful? 0 2

Brought the family in for a "group" picture. I was then told that I had to have individual photos taken of the kids. Funny how the business tells the customer what to do. Last time we or other family will ever go to portrait innovations in boardman ohio. Add comment

 
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