Portrait Innovations Complaints and Reviews

2.2
  • Photographer5 votes
  • Variety of poses3 votes
  • Speed of photo printing2 votes
  • Misleading sales tactics23 votes
  • Customer service22 votes
  • Pressure to buy12 votes
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I scheduled an appt and it seemed as if I didn't even have one... Way to many people. My photographer didn't even ask what I wanted. It took about 3hrs ! When I saw people come and go. Would not recommend! Add comment

  • Mar 23
  • Photography
  • Montgomery, Alabama
  • Photo Appointment
  • 1
  • 1
  • 54
  • REVIEW RATING 5/5

I made an afternoon appointment for Saturday March 21st at the The Shoppes @ EastChase location in Montgomery, Alabama to have pictures made of my son. I live almost two hours away from the location, but it is the closest one to me and the only place that does photos while you wait. I made the trip and arrived in Montgomery early, did a little shopping, then checked in at the Portrait Innovations... Read more

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Pay for immediate photos & a week later I still have nothing. Add comment

Dont like tht it says u get a free canvas portrait and some how u still end up paying to have it sent to u. Then they tell u it will be back on a certain date and it still not there....UGH Add comment

  • Mar 20
  • Photography
  • Fort Worth, Texas
  • Photo Disk
  • 87
  • REVIEW RATING 4/5

We took our family in and got pictures done at the store in west wichita,ks. They were really busy but extremely nice. By the time we started reviewing pictures to purchase our kids(5 and 1) were extremely cranky so we asked the photographer how much a disc was to purchase and advised her that we would just take the disc somewhere and get pictures printed to we could make it quick. The... Read more

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  • Mar 18
  • Photography
  • Pittsburgh, Pennsylvania
  • Kids Pictures
  • 68
  • REVIEW RATING 4/5

I took my grandchildren to be photographed. A 7 year old girl and a 1 year old boy. The photographer we had did very little to engage the 1 year old to get him to smile or at least be involved in the photo. He kept leaving the studio, giving my grandson "a break" and was standoffish and seemed annoyed that the child wasnt easy to shoot. I offered suggestions which he acknowledged but... Read more

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  • Mar 18
  • Employees and Ex-employees
  • Smyrna, Tennessee
  • Staff
  • 90
  • REVIEW RATING 5/5
Portrait Innovations - Review about Staff from Smyrna, Tennessee
1 of 2

I actually work at portrait innovations in tn and I agree. They are a horrible corporate run money sucking company that doesn't care about you or your family or their workers Read more

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Everytime I go to portrait innovations in Charlotte, nc they change the coupon that they have without telling us. Overall, I'm usually happy with my pictures and how professional the photographers are, just upset that they change that special and don't tell customers beforehand. Add comment

  • Mar 15
  • Photography
  • Madison, Georgia
  • Photos
  • 1
  • 1
  • 65
  • REVIEW RATING 4/5

Worst portrait experience in my entire life! A young girl by the name of Kayla took our pictures. Read more

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  • Mar 15
  • Photography
  • Waterford, New York
  • Photo Appointment
  • 2
  • 2
  • 32
  • REVIEW RATING 3/5

I had an appt. This past Fri. At Gaffney SC Walmart to have pictures done. The man gave me a number to call to reschedule my appt & they put me on hold & never returned. I want a refund or a new appt date & time! Read more

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