2.2
  • Photographer5 votes
  • Variety of poses3 votes
  • Fact that i found the place2 votes
  • Misleading sales tactics21 votes
  • Customer service18 votes
  • Pressure to buy9 votes
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  • 2 days ago
  • Photography
  • Greenville, South Carolina
  • Photo Package
  • 41
  • REVIEW RATING 4/5

After taking my daughter to go get her pictures taken I was told if we bought the more expensive package we would get the cd with all the pictures on it and we could take them and print them off, so we agreed. Later we took the cd to Walmart and Walgreens to get copies and we were told we didn't have rights to the pictures. I contacted Portrait Innovations and they told us that the cd was just... Read more

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Portrait Inovations is putting a handling fee on your receipts for the "Free" items you earn depending on the package you purchase. And they are NOT telling each customer about this. This is wrong, they are trying to hide this amount by not telling us up front about the fee and why we are being charged. Add comment

  • Jan 24
  • Photography
  • Granger, Indiana
  • Photo Package
  • 87
  • REVIEW RATING 4/5

Spent $120+ on photos of our 2 yr old grandson. Made it known from the beginning that we wanted to get a CD as part of the package so that we had control to make prints at a future date. The CD is only part of more expensive packages so, we reluctantly spent the money. Two months later, took the CD to Walmart in order to make some prints. They wouldn't make the prints without written consent... Read more

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  • Jan 23
  • Photography
  • Charlotte, North Carolina
  • Portraits
  • 1
  • 1
  • 85
  • REVIEW RATING 4/5

HORRIBLE EXPERIENCE !HORRIBLE EXPERIENCE! Providence Rd in Charlotte has WORST photographers. Went in with a unlimited budget to spend on portraits for my daughters 2nd birthday and left not spending one penny! "Bruce" hit me with the sales pitch and told me that their jobs are like mechanics and they deserve big tips , all of this before I even checked in. Photographers had no clue what... Read more

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  • Jan 22
  • Photography
  • Appleton, Wisconsin
  • Pictures
  • 86
  • REVIEW RATING 4/5

Ok I have been going to portrait innovation for over a year now and always spend over 100 dollars the most spent was 250. The 1st time today I spent only 22 and some change because I did the coupon deal for 14.99. Once I told her that I was only doing that she seemed irritated and pissed off. The pictures we did today was for my daughters 1st birthday and she was crabby as ***, crying the whole... Read more

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  • Jan 22
  • Photography
  • New York, New York
  • Photoshoot
  • 1
  • 1
  • 80
  • REVIEW RATING 4/5

First of all....the photographers do not get commission. They have to keep a certain average or they get fired with hardly any warning. So she wasn't trying to *** you off. She was trying to keep her job. I'm sick of reading these reviews and seeing people *** about not spending hardly any money. You don't go to a professional photoshoot with $20 in your pocket. The photographers have certain... Read more

Was this review helpful? 1 0

Been waiting over a month to recieve an order that was intended to be a christmas present. Its almost february and still nothing. They lost the order one time and it just been excuses as to whyvwe havent gotten it yet. And they have already taken money. Woukd not recomend. Add comment

  • Jan 19
  • Photography
  • North Tonawanda, New York
  • Free Mug
  • 75
  • REVIEW RATING 3/5

Don't ever go here if you plan on getting a free gift offer!!! I had a photo session on Nov 28th 2014 with 8 kids, a pic for their grandmother for Christmas, and still don't have the free mug - it was promised in 10 days. Today is Jan 19, 2015. I've called 4 times since then and they all said that they would re-order the mug...obviously they're expecting me to forget about it because I still... Read more

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  • Jan 19
  • Photography
  • Clearwater, Florida
  • Photoshoot
  • 1
  • 1
  • 75
  • REVIEW RATING 5/5

I just tried out Portrait Innovations at Clearwater Mall. Not very happy. (Two children, M (11), and L (2). ) The photographer was impatient and kept calling M 'Sissy', and L 'Princess'. It felt like she didn't want to invest the time/energy to learn their names, which added to the impatience and frustration when L wouldn't listen. Very inflexible when it came to poses, like there was a checklist... Read more

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  • Jan 15
  • Photography
  • Chicago, Illinois
  • Portrait Canvas
  • 95
  • REVIEW RATING 4/5

The main reason i went to portraits innovations is because i have 2 girls and wanted a similar canvas in a present of my youngest that i already had of my oldest. It was a 20x24 and when we was ordering they told me that wasnt possible they never had that size, even though it was only a year yearly. She said that a 16x20 was the biggest they had so maybe i was mistaken. So we went ahead and got... Read more

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